2017 Ford Focus Electric problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Engine (2) · Vehicle Speed Control (1)
🧭 Reliability snapshot
Compared against other Ford Focus Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Communication:manufacturer Telematics 2022-07-28 · 21B09-S1 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines - 3g telematics control unit to 4g upgrade kit. the north america 3g cellular service began decommissioning in august 2021 and a complete shutdown of the 3g network took place in february 2022. vehicles on the road equipped with a 3g telematics co
Equipment:electrical 2021-11-03 · 21B09 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit the north america 3g cellular service began decommissioning in august 2021 and will be fully decommissioned in february 2022. vehicles on the road equipped with a 3g telematics control unit (tcu) / embed
What owners report
2024-04-20 · Vehicle Speed Control“while driving around [xxx] pm on thursday, [xxx], the focus electric displayed a "stop safely now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. luckily no vehicles were around in my lanes, as that easily could've caused an accident. electric steering, regen braking, and air …”
2022-03-22 · Engine“electric propulsion system shut down while driving on westbound interstate 495 in queens county. stop safely now (ssn) red warning light on the instrument cluster appeared and i was forced to coast down a hill in neutral. unable to restart car and became stuck in side of parkway exit ramp. car then had no power with 12v battery going dead just tryi…”
2021-10-25 · Unknown Or Other“after a full stop at a high way exit, i turned left into a local road at about 10mph. suddenly, my vehicle showed a message "stop safely now", at this same time i found my vehicle completely lost its power. it did not even have the power for me pull over. i had to stop and block the traffic. i tried several times to restart the vehicle by turning …”
2018-12-06 · Power Train · 13,000 mi“car has about 13,000 miles. suddenly lost power while stopped at a traffic light. 'stop safely now' warning showed on dashboard. tried for 10-15 minutes to restart, finally restarted and completed commute to work. drove the car to the dealer same day. after one week, dealer has no diagnosis and has made no repair. i cannot drive an unsafe car on my…”
2018-05-22 · Service Brakes · 8,000 mi“the regenerative brake system occasionally causes problems when on bumpy, slippery, or uneven pavement. the brakes appear to lock-up, or "skip" when attempting to stop or slow down, causing the vehicle to slide forward abruptly. i am not sure of the exact causation, however i think it may be due to the car switching from regenerative to friction br…”
2017-12-11 · Engine · 5,300 mi“i buy a 2017 ford focus se. on september 2017 the engine lights turn on, i leave the car in greenford east colonial to fixed. now on december the engine light turns on again. i don't want a car that i have to leave on guarantee to fixed the engine light. i don't want this lemon car. i want the release of this car to buy other brand new car. the ca…”
2017-08-21 · Power Train · 98 mi“brand new focus electric, less than 3 days old from dealer on 8/17/2017. for the last two days, i have driven less than 100 miles. car was charged overnight and shows full charge this morning. i drove the car less than 30 miles today. in the evening, when i was driving, the car suddenly lost power and the engine stopped suddenly on the road. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.