2016 Ford Focus Electric problems, complaints & recalls
Most-reported problem areas: Power Train (1) · Exterior Lighting (1) · Engine (1)
🧭 Reliability snapshot
Compared against other Ford Focus Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Power Train:driveline:differential Unit 2016-06-28 · campaign 16V479000 · 865 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Risk: A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
Service bulletins (20)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Communication:manufacturer Telematics 2022-07-28 · 21B09-S1 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines - 3g telematics control unit to 4g upgrade kit. the north america 3g cellular service began decommissioning in august 2021 and a complete shutdown of the 3g network took place in february 2022. vehicles on the road equipped with a 3g telematics co
Equipment:electrical 2021-11-03 · 21B09 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit the north america 3g cellular service began decommissioning in august 2021 and will be fully decommissioned in february 2022. vehicles on the road equipped with a 3g telematics control unit (tcu) / embed
Electrical System 2020-04-24 · TSB 20-2140 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles built on 15-sep-2011 and through 9-dec-2015 may exhibit a stop safely now message displayed in the instrument panel cluster (ipc) message center. this may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the l
Electrical System 2019-10-04 · SSM 48243 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles may abort the battery energy control module (becm) on demand self-test but pass the network test. this is the result of a module software limitation and does not indicate an issue is present in the becm. if the vehicle has the stop safely now message and no oth
Equipment Adaptive/Mobility 2018-07-20 · SSM 47428 · Service Bulletin/Repair Instructions
some 2013-2018 fusion energi, 2012-2018 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete user authorization and/or accessory protocol interface module
Showing the 6 most recent of 20 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-07-07 · Unknown Or Other“when on freeway car suddenly displays an alert saying stop safely now and will shut off , while driving makes it impossible to properly control the car . it has done this on multiple occasions, on the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right …”
2023-01-19 · Exterior Lighting“the body control module controlling the lights, hatch, and door lock/unlock malfunctioned. its a serious safety issue when the lights go out unexpectedly while driving. …”
2020-04-01 · Engine · 31,000 mi“it rained, and car stopped. no motive power. a red warning, "stop safely now" message on dash. towed to dealership. there was a technical service bulletin 20-2004 to put on a splash shield to keep the 318volt (high!) connector from being hit by water, but the dealership just put on a big 350 amp fuse and put the car back in service. the fuse bl…”
2019-09-20 · Electrical System · 10,000 mi · 🔥 fire“tl* the contact owns a 2016 ford focus electric. while the vehicle was parked in the driveway, the charger cable overheated and burned. the contact stated that there was a burn mark on the outlet. the contact stated that no sparks or flames were seen. there were no warning indicators illuminated. the contact also stated that the vehicle experienced…”
2017-04-04 · Power Train · 300 mi“i purchased the vehicle new on 3/17/17. a saftey recall (16v479) had previously been issued for the vehicle back in june 2016. the dealer sold me the vehicle even though it was under a stop-sale recall in violation of the motor vehicle safety act. a few days after purchasing the vehicle, the dealer asked me to take it in for warranty work. i …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.