2012 Forest River Puma problems, complaints & recalls
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:charger Low Voltage Battery 2024-06-04 · campaign 24V395000 · 41,353 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk: A loose wire can cause a short circuit, increasing the risk of a fire.
Fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Tires 2016-03-30 · campaign 16V179000 · 2,639 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2008-2016 Puma recreational trailers and toy haulers, models PT20RDC, PT21FBC, PT22RBC, PT26RLC, PT26FBSC, PT21TUC, PT27RBSC, PT25FBC, PT22RB, PTH21TFU, PTH24THS, PTH25TFS, PTH27SBU, PTH27RLSS, PTH25TFQ, and PTH21TFB manufactured from June 25, 2007, through March 23, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Risk: A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2021-08-26 · 4201413 · Service Bulletin/Repair Instructions
drawing of the floor and holding tank schematics
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.