2012 Thor Motor Coach Hurricane problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1) · Engine And Engine Cooling (1)
Safety recalls (4)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Electrical System 2013-06-25 · campaign 13V265000 · 7,593 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Risk: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Fix: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
Engine And Engine Cooling:exhaust System 2011-08-31 · campaign 11V459000 · 246 vehicles
Defect: THOR MOTOR COACH (TMC) IS RECALLING CERTAIN MODEL YEAR 2011-2012 WINDSPORT AND HURRICANE MOTOR HOMES MANUFACTURED FROM SEPTEMBER 3, 2010, THROUGH AUGUST 18, 2011. ON THESE VEHICLES, THE EXHAUST SYSTEM IS CLOSE TO A VEHICLE STORAGE COMPARTMENT. HEAT CAN BUILD UP IN THIS AREA.
Risk: HEAT BUILD UP COULD RESULT IN A FIRE, PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Fix: TMC WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A HEAT SHIELD TO PROTECT THE STORAGE COMPARTMENT FROM THE HEAT GENERATED BY THE EXHAUST. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT TMC AT 1-877-855-2867.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2016-08-11 · Wheels · 20,000 mi“driving 63 mph on hwy 99 north of madera, ca in 2012 32' class a rv when right front tire blew/tread separated. continental hsr with 20,300 miles which was always covered when parked and proper 95 psi air pressure always maintained/checked. no reason for this failure..significant damage to turn signal assembly and r/h lighting wire harness.…”
2014-03-06 · Suspension · 6,000 mi“tl* the contact owns a 2012 thor hurricane rv. the contact stated that while driving approximately 60 mph, a strong odor of hydraulic fluid emitted inside of the vehicle. the contact later noticed that the hydraulic system was leaking fluid. the vehicle was taken to an authorized dealer, who stated that the hydraulic line would need to be replaced …”
2012-08-02 · Engine And Engine Cooling · 🔥 fire“2012 thor hurricane motor coach. insurance company writes in regards to a fire that ignited near the engine compartment on the front passenger side while the consumer was driving *tgw the unit was totally destroyed by the fire. *jb updated 08/14/12 updated 08/15/12*lj updated 08/16/12. *jb…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.