2018 Thor Motor Coach Hurricane problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Structure:body (1)
Safety recalls (5)
Equipment:recreational Vehicle/Trailer 2023-02-24 · campaign 23V121000 · 1,836 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Risk: Overhead cabinets that detach while the vehicle is in motion can fall onto seat occupants, increasing the risk of a crash or injury.
Fix: Dealers will inspect and reinstall the overhead cabinets, if necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000290.
Equipment:recreational Vehicle/Trailer 2020-12-21 · campaign 20V804000 · 940 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Hurricane and Windsport motorhomes. The overhead cabinets located above the driver and front passenger seats may detach and fall onto the seat occupants, possibly causing the driver to lose control of the vehicle.
Risk: A loss of vehicle control can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the overhead cabinets, and reinstall them as necessary, free of charge. The recall began January 29, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000208.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Exterior Lighting 2017-11-02 · campaign 17V692000 · 36 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the trailer lights do not function as intended, it can increase the risk of a crash.
Fix: Thor has notified owners and dealers will re-wire a new connector, free of charge. The recall began on November 21, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000148.
Equipment:other:labels 2017-10-09 · campaign 17V634000 · 507 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2023-10-14 · Structure:body“in november 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. then we discovered the wall on the front passenger side of the motorhome had pulled away from the floor and left an inch gap between the floor and the wall. we were able to temporarily fix it until we arrived home and it sits in our driveway…”
2018-03-15 · Wheels · 5,000 mi“tl* the contact owns a 2018 thor hurricane motorhome. while driving various speeds, the motorhome did not stay in one lane and the steering was difficult to control. the contact called thor motorcoach (701 county rd 15, elkhart, indiana 46516, (877) 500-1020) regarding nhtsa campaign number: 17v634000 (equipment) and was sent a recall sticker to at…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.