2015 Thor Motor Coach Hurricane problems, complaints & recalls
Most-reported problem areas: Visibility:windshield Wiper/Washer (1) · Suspension (1) · Electrical System (1)
Safety recalls (7)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield Wiper/Washer 2017-09-07 · campaign 17V555000 · 1,105 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield Wiper/Washer 2017-03-13 · campaign 17V162000 · 8,617 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Engine And Engine Cooling:exhaust System 2016-03-07 · campaign 16V139000 · 385 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Hurricane and Windsport motor homes manufactured January 30, 2013, to March 6, 2015. In the affected motor homes, the vehicle exhaust is located near a storage compartment where heat may build-up, causing the compartment to melt.
Risk: Heat build-up in the vehicle storage compartment increases the risk of fire.
Fix: TMC will notify owners, and dealers will install a heat shield to prevent heat build-up in the storage compartment. The recall began on April 20, 2016. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000112.
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Equipment:recreational Vehicle/Trailer 2015-01-08 · campaign 15V004000 · 154 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.
Risk: The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.
Fix: TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.
Equipment:recreational Vehicle/Trailer 2014-11-03 · campaign 14V695000 · 215 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2015 Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Four Winds Siesta, Windsport, and Freedom Elite motorhomes manufactured August 7, 2014, to October 17, 2014. The affected motorhomes have awnings whose mounting brackets may crack, and the awnings may fall.
Risk: If an awning falls, there is an increased risk of injury to anyone under the awning.
Fix: Thor has notified owners, and dealers will replace the defective mounting brackets, free of charge. The recall began on November 10, 2014. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000095.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2018-12-10 · Unknown Or Other · 20,000 mi“the entrance lock falled leaving occupant locked out of motorhome. had to pry lock from door. persons could have been locked inside...vehicle was parked. if vehicle had been in an accident then the occupants would have been locked inside without an escape route...…”
2018-07-23 · Visibility:windshield Wiper/Washer · 13,000 mi“tl* the contact owns a 2015 thor hurricane. while driving 40 mph in the rain with the windshield wipers activated, the passenger side wiper became detached. there were no warning indicators illuminated. the contact stated that the failure was related to an unknown manufacturer safety recall. the dealer (thor motor coach, 2700 s nappanee st, elkhart…”
2016-04-23 · Unknown Or Other · 2,000 mi“onan generator stop after operating for 1 or 2 hours while driving down the road. generator reports error code 36, apparently overheating is the reason. thor and onan are pointing at each other as to who is responsible. onan generator is rated to operate up to 120f, but fails when temperature outside is below 100 and the vehicle is moving, which sh…”
2015-09-22 · Electrical System · 6,100 mi“tl* the contact owns a 2015 thor hurricane. the contact stated that there were progressing failures with an electrical current flowing through the motor home. the current impacted the metal components in the vehicle and caused a shock. the contact experienced the failure while at a campground electrical station and with the home electrical port. th…”
2015-06-25 · Unknown Or Other · 7,300 mi · 🔥 fire“upon driving noticed a burning smell form underneath motorhome. opened side compartment to find melting, burning plastic inside dripping onto unprotected un shielded exhaust system. if anything was stored inside this compartment it would of fueled a much larger more dangerous fire.…”
2015-03-04 · Suspension · 4,500 mi“front end clunking on the motorcoach. ford had to inspect vehicle to find a "loose upper shock bolt". *tr…”
2015-02-04 · Unknown Or Other · 1,196 mi“the subject vehicle has adverse drivability and unsafe to drive above 55 mph (excessive vibrations, excessive swaying, excessive bouncing, harsh ride, lack of stability, wind drift, listing etc.). supporting documentation is available. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.