2020 Thor Motor Coach Hurricane problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer 2023-02-24 · campaign 23V121000 · 1,836 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Risk: Overhead cabinets that detach while the vehicle is in motion can fall onto seat occupants, increasing the risk of a crash or injury.
Fix: Dealers will inspect and reinstall the overhead cabinets, if necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000290.
Electrical System 2020-08-21 · campaign 20V498000 · 2,061 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts causing damage to the circuit board.
Risk: A damaged circuit board could increase the risk of a fire.
Fix: Thor will notify owners, and dealers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection, free of charge. The recall began October 20, 2020. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000203.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V339000 · 71 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Electrical System 2019-09-20 · TSB 19-02 · Service Bulletin/Repair Instructions
wi-fi power unable to function, as chassis harness is not connected to breaker panel harness
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.