2014 Mazda Cx-5 problems, complaints & recalls
Most-reported problem areas: Electrical System (80) · Visibility/Wiper (52) · Power Train (38)
🧭 Reliability snapshot
Compared against other Mazda Cx-5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
280 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Structure:body:hatchback/Liftgate 2016-09-06 · campaign 16V644000 · 580,455 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Steering 2016-04-11 · campaign 16V203000 · 578 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckl
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap 2016-02-03 · campaign 16V064000 · 268,799 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Visibility:windshield 2016-01-19 · campaign 16E002000 · 193 vehicles
Defect: Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may lo
Risk: If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Fix: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Service bulletins (789)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Power Train 2026-05-01 · 01-008-26 · Service Bulletin/Repair Instructions
this bulletin supersedes the previously issued bulletin(s) listed below. the changes are noted in red. 01-008/23 06/05/23 some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. this may be caused by insufficient sealing at the driv
Unknown Or Other 2026-04-30 · SA-031-26 · Service Bulletin/Repair Instructions
description some vehicles may require the replacement of a damaged vin plate or vehicle certification label. to obtain a replacement vin plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact dag (dealer assistance group) using vin plate request form available on
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Fuel/Propulsion System 2026-04-11 · SA-023-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued m-tip(s) listed below. the changes are noted in red text. mt-003/22 03/02/22 description some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. the concern will likely occur if the fuel tank is over
Showing the 6 most recent of 789 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-10 · Electrical System“the car's electrical system doesn't fully turn off after being put in park and turning the ignition off. the electrical system stays on, despite the engine and ignition turned off. it's a big problem that i've seen a lot of other people report. and yet mazda refuses to address the issue. …”
2025-06-29 · Air Bags“i was driving down the road and my right side curtain airbag deployed. i did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident. i called the local mazda dealership and they told me that they could inspect the vehicle but it would not be on them. that it could have been a rat that chewed on…”
2025-05-23 · Steering · 135,000 mi“the contact owns a 2014 mazda cx-5. the contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. no warning light was illuminated. the contact's husband exited the vehicle to inspect the vehicle, and another person stopped …”
2025-05-13 · Electrical System:instrument Panel:speedometer/Odometer · 190,000 mi“odometer fraud. the contact purchased a 2014 mazda cx-5. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale. at the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000. …”
2024-12-31 · Unknown Or Other“car accessories will not shut off when i put vehicle in park. this is dangerous due to causing the battery to completely drain leaving me stranded.…”
2024-06-21 · Unknown Or Other“auxiliary power will not turn off when vehicle is turned off. radio , lights interior power , etc….. car turns off when button is pressed but interior power does not . …”
2024-06-13 · Service Brakes“i was waiting at a traffic signal to make a left turn, with my foot on the brake. the car accelerated aggressively, with no warning, like the pedal was pushed to the floor. i stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, fortunately my wheels were pointed straight and the car did not race…”
2024-06-09 · Electrical System“car fails to shut off completely. the motor stops, but the electronics (dash, radio, etc.) and things like the a/c still are on. searching forums shows it is a faulty gear shift sensor that detects that the car is in park.…”
2024-04-15 · Visibility/Wiper“there is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. second you can smell gas fumes near the back of the car but no gas is leaking …”
2024-03-19 · Engine · 77,000 mi“the contact owns a 2014 mazda cx-5. the contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. the screen and vehicle remained powered on. the battery was drained, and the contact replaced the battery. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the manufacturer was not c…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.