2015 Mazda Cx-5 problems, complaints & recalls
Most-reported problem areas: Structure:body (21) · Power Train (15) · Vehicle Speed Control (12)
🧭 Reliability snapshot
Compared against other Mazda Cx-5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
93 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Structure:body:hatchback/Liftgate 2016-09-06 · campaign 16V644000 · 580,455 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Steering 2016-04-11 · campaign 16V203000 · 578 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckl
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap 2016-02-03 · campaign 16V064000 · 268,799 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Visibility:windshield 2016-01-19 · campaign 16E002000 · 193 vehicles
Defect: Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may lo
Risk: If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Fix: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Service bulletins (603)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Power Train 2026-05-01 · 01-008-26 · Service Bulletin/Repair Instructions
this bulletin supersedes the previously issued bulletin(s) listed below. the changes are noted in red. 01-008/23 06/05/23 some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. this may be caused by insufficient sealing at the driv
Unknown Or Other 2026-04-30 · SA-031-26 · Service Bulletin/Repair Instructions
description some vehicles may require the replacement of a damaged vin plate or vehicle certification label. to obtain a replacement vin plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact dag (dealer assistance group) using vin plate request form available on
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Fuel/Propulsion System 2026-04-11 · SA-023-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued m-tip(s) listed below. the changes are noted in red text. mt-003/22 03/02/22 description some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. the concern will likely occur if the fuel tank is over
Showing the 6 most recent of 603 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-10 · Lane Departure: Blind Spot Detection“with a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the key fob is not recognized in the vehicle. took it to a dealership and it stopped doing it. code that are thrown have to do with some computer communication failing. i have had the car die on me 4 times in the last year that i’ve had it…”
2025-07-17 · Unknown Or Other · 💥 crash“i was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me. this happened around may of 2024. i took the car to the elk grove mazda dealer. they ran diagnostic and road tests but found nothing wrong. the car had the same problem again sometime later inside my garage. the car rammed into the …”
2024-08-01 · Fuel/Propulsion System“while driving on the freeway the check engine light came on. i was able to drive the car home the remaining 20 minutes but there was some noticeable difficulty accelerating. when i went to turn on the car later that day the engine would not turn over and there was an audible rattling/chugging sound and the car itself shook. i was unable to get the …”
2024-02-20 · Power Train · 25,000 mi“the contact owns a 2015 mazda cx-5. the contact stated that while pressing the brake pedal the engine had experienced very high revving and the vehicle would lurch forward. the vehicle was taken to the local dealer who performed a pcm and tcm program update and reset the kam per the manufacturers tsb. the contact indicated that the failure was corr…”
2024-02-08 · Air Bags · 💥 crash“was involved in accident on 8/12/23 with speed over 30mph at impact and not a single airbag deployed…”
2023-09-26 · Wheels“right swing arm/ball joint broke off doing a u turn. vehicle has been maintained and garage kept. …”
2023-09-21 · Wheels:rim · 110,000 mi“the contact owns a 2015 mazda cx-5. the contact stated the tires deflating abnormally. the contact stated that the tires needed to be inflated on a weekly basis. the contact took the vehicle to the dealer to be diagnosed. the contact was informed that the rims were improperly fitted to suit multiple tires, causing the tires to deflate. the vehicle …”
2023-09-02 · Unknown Or Other“while driving on the interstate, the passenger side front door glass shattered unexpectedly causing an eye injury. there was no noise of a rock hitting the glass or anything. previous to the incident, the glass had no cracks or chips in it. …”
2023-08-17 · Fuel/Propulsion System“occasionally have sudden unintended acceleration. went to dealer, no codes shown. replaced battery and did throttle service. happens 1 or 2 times a month generally within first 5 minutes of trip when attempting to stop. while braking , rpm's go to 3k and brakes barely hold car stopped, so i throw it in neutral to stop...rpms eventually go down to…”
2023-07-20 · Structure“the contact owned a 2015 mazda cx-5. the contact received notification of nhtsa campaign number: 16v064000 (fuel system, gasoline) and 16v644000 (structure) and requested to be removed from the recall distribution list as she no longer owns the vehicle. the local dealer and manufacturer were not contacted.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.