2019 Mazda Cx-5 problems, complaints & recalls
Most-reported problem areas: Engine (98) · Power Train (26) · Electrical System (22)
🧭 Reliability snapshot
Compared against other Mazda Cx-5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
44 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Fuel System, Gasoline:delivery:fuel Pump 2021-11-12 · campaign 21V875000 · 121,038 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Engine 2019-06-27 · campaign 19V497000 · 262,220 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Risk: An unexpected stall increases the risk of a crash.
Fix: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Service bulletins (561)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-08-10 · 01-010-26 · Service Bulletin/Repair Instructions
this bulletin supersedes the previously issued bulletin(s) listed below. the changes are noted in red text. 01-012/22 10/06/22 description some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). this is caused by a gap between the housing and pipe due to a press fittin
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Power Train 2026-05-01 · 01-008-26 · Service Bulletin/Repair Instructions
this bulletin supersedes the previously issued bulletin(s) listed below. the changes are noted in red. 01-008/23 06/05/23 some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. this may be caused by insufficient sealing at the driv
Unknown Or Other 2026-04-30 · SA-031-26 · Service Bulletin/Repair Instructions
description some vehicles may require the replacement of a damaged vin plate or vehicle certification label. to obtain a replacement vin plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact dag (dealer assistance group) using vin plate request form available on
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Showing the 6 most recent of 561 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Electrical System · 37,000 mi“the contact owns a 2019 mazda cx-5. the contact stated that the infotainment system occasionally turned off independently, preventing the radio and gps from operating as intended. the contact stated that while driving, the voice assistant feature repeatedly activated at a very high volume, prompting the contact to attempt to mute the sound while op…”
2026-10-22 · Engine“7 year old vehicle purchased new 2/23/2019 with 80,000 miles driven. rear of cylinder head has cracked causing an oil leak. leaking engine oil dripping directly on the exhaust components creates an immediate, severe under hood fire risk and visibility hazard while driving. …”
2026-10-16 · Unknown Or Other“the “ghost touch” issue with the touchscreen on the display on my mazda is added to all the 1000s of others reported on multiple sites by consumers on the internet. it is a very serious destruction from driving and that is a safety issue. mazda has issued a technical bulletin but that is forcing consumers into buying another display board for somet…”
2026-09-16 · Power Train“i purchased a used 2019 mazda cx-5 in 2024, with 25,000 miles on it. in june of 2026 i started to have an oil leak. took it to a mechanic's shop who diagnosed it as a valve cover gasket, ran the car for another 2 months, oil leak did not stop, got worse, to the point where my oil light came on where the oil was low enough, then i took it to another…”
2026-09-08 · Power Train“1. january 2025 diagnosis (inside powertrain warranty): i presented the vehicle (2019 mazda cx5, 36k miles) with severe transmission jerking and shift lurching at a local mazda dealership. technicians diagnosed teh issue as described in tsb 05-004/23 and applied a software flash to the pcm/tcm stated in tsb 05-004/23. mazda’s oicial text states t…”
2026-09-04 · Power Train“1.january 2025 diagnosis (inside powertrain warranty): i presented the vehicle with severe transmission jerking and shift lurching. your technicians applied a software flash to the pcm/tcm per tsb 05-004/23. mazda’s official text states the root cause of this symptom is torque fluctuation and torsional resonance within the torque converter. 2.curre…”
2026-08-28 · Fuel/Propulsion System“2019 mazda cx-5 developed p0192-00 fuel-pressure-related fault and significant loss of acceleration/limp mode. mazda dealership diagnosed fuel rail/injector-seal issue and performed approximately $2,836 in repairs. the condition was not corrected. dealer now diagnoses a high-pressure fuel-pump failure and is requesting an additional $1,459. vehicle…”
2026-08-26 · Engine And Engine Cooling · 100,000 mi“the contact owns a 2019 mazda cx-5. the contact stated that while driving at 55 mph and turning into a driveway, smoke emerged from the engine compartment. the vehicle was turned off and inspected. upon opening the hood, smoke was observed near the rear firewall of the engine compartment, and oil was leaking under the engine compartment. the source…”
2026-08-10 · Unknown Or Other“in early 2025, my 2019 mazda cx5 automatic would not shift always shift when it should - - it would take several seconds. this was especially concerning when i merged onto freeways and when i drove up hills or steep roads, and needed to pass a slower vehicle. the problem was especially noticeable & lasted longer when the engine was cold. i took the…”
2026-08-07 · Engine“this is a follow-up to my complaint 11754947, filed 8/5/2026 on the same vehicle. the defect has now been confirmed in writing by an authorized mazda dealer. on 8/6/2026, san francisco mazda (repair order 1085786) diagnosed the cylinder head as the source of the engine oil leak on my 2019 cx-5 with the 2.5l naturally aspirated skyactiv-g engine wi…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.