2025 Mazda Cx-5 problems, complaints & recalls
Most-reported problem areas: Service Brakes (7) · Vehicle Speed Control (5) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Mazda Cx-5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (149)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-10-01 · SA-060-26 · Service Bulletin/Repair Instructions
note: this service information only applies to vehicles with pyukd engine and egr. description dtc p0402 egr malfunctions may be falsely detected due to an internal malfunction of the map sensor. repair procedure 1. using mdars, verify dtc p0402 is set in current or past history.
Unknown Or Other 2026-09-17 · SA-042-26a · Service Bulletin/Repair Instructions
mazda connected services - frequently asked questions (faq) this service alert supersedes the previously issued sas listed below. the changes are noted in red text. sa-042/26 06/30/26 description frequently asked questions (faq) index general questions mazda connect indication setup and getting st
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Unknown Or Other 2026-09-10 · SA-038-26b · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued service alert listed below. the changes are noted in red text. sa-038/26 08/18/26 and 06/15/26 description some customers may complain about any of the following: 1. infotainment center display does not provide the authorization code (otp) during t
Unknown Or Other 2026-09-04 · SA-038-26a · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued service alert listed below. the changes are noted in red text. sa-038/26 06/15/26 description some customers may complain about any of the following: 1. infotainment center display does not provide the authorization code (otp) during the mymazda a
Unknown Or Other 2026-08-19 · SA-039-26a · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa(s) listed below. the changes are noted in red text. sa-039/26 06/15/26 mazda connect symptom troubleshooting description customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
Showing the 6 most recent of 149 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-24 · Unknown Or Other“while driving rental the sun/moon roof exploded down on the 4 passengers. we were lucky there were no other cars around, we were driving proper speed. lucky for us, close to airport where we rented the car and returned it. was informed by supervisor at enterprise this was not an uncommon event to cars. it was to us, we started googling and found it…”
2026-10-02 · Service Brakes“2025 mazda cx-5. the vehicle experienced a severe, dynamic charging system failure that creates an active safety hazard on public roads. a dealership service department attempted a software update, which turned off the active dashboard layout indicator but completely failed to resolve the root hardware issue. the system failure remains active and…”
2026-08-23 · Power Train“the vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse over rough or uneven terrain.…”
2026-08-21 · Service Brakes“the vehicle was brought to mazda three times for the same brake-related concern. the issue occurred during braking and has not been resolved despite inspections and repair attempts.” if you’re listing each visit, do it like “visit 1: customer reported brake noise. dealer inspected. visit 2: same concern returned, vehicle brought back for diagnosis …”
2026-07-18 · Service Brakes“at about 6:50am july 7th 2026, i was getting in the exit lane of interstate 50 to exit. i merge into the lane and being applying my breaks since i was going about 55-60mph. however, my vehicle did not slow down. i began to press harder, it still did not slow down, so i pressed as hard as i could because i was rapidly approaching stopped vehicles. t…”
2026-07-14 · Unknown Or Other“i have a serious safety issue with my 2025 mazda cx-5, purchased new in january 2026 from island mazda on [xxx]. a few days before the critical alert, i noticed the car stopping on its own before pressing the brake. while driving on the highway, i received a “faulty sensor” alert that went away. on july 10, 2026, i received a critical vehicle malfu…”
2026-06-28 · Forward Collision Avoidance: Automatic Emergency Braking · 💥 crash“the automatic emergency braking system prematurely and overly-aggressively takes over when i have full control of the situation. when it takes control it locks up all four wheels, each time almost causing a rear-end collision. it has done this on a total of 4 occasions under normal congested traffic situations. on or about 6/14/26 i was driving …”
2026-06-06 · Service Brakes“on may 21st , 2026, while waiting in line to make a right turn (positioned 3rd in queue), the vehicles ahead moved forward. as i transitioned from the brake to the gas pedal to follow, the vehicle experienced an instantaneous engine stall and total electrical failure (not an i-stop event). pressing the gas caused the vehicle to slowly roll backward…”
2026-06-03 · Forward Collision Avoidance: Adaptive Cruise Control“my 2025 mazda cx-5 includes a traffic jam assist (tja) stop and go feature. this feature allows the adaptive cruise control to move the vehicle in traffic with minimal drier intervention. as traffic advances the vehicle moves. if traffic stops, the vehicle stops. when clear of vehicles based on the set safe space setting in the adaptive cruise cont…”
2026-05-21 · Vehicle Speed Control · 2,837 mi · 💥 crash“the contact owns a 2025 . the contact was in a parking lot of a shopping center, put the car in gear and the steering wheel became inoperable , vehicle would not stop while depressing the brakes. four additional vehicles were damaged from the impact with one vehicle deemed a total loss. the right front end was impacted including the hood and t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.