2014 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (3)
Safety recalls (2)
Equipment 2017-12-22 · campaign 17V841000 · 36,005 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the n
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Equipment:recreational Vehicle/Trailer 2015-12-28 · campaign 15V880000 · 14,889 vehicles
Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Equipment:other:owners/Service/Other Manual 2017-11-10 · Letter to dealer · Service Bulletin/Repair Instructions
this was a letter to our dealers we sent out when we first heard of the kidde fire extinguisher recall, even though it was still unofficial. we knew our coaches on the dealers' lots contained kidde and could not be sold unreplaced.
Equipment:appliance:air Conditioner 2015-11-24 · SB-36 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. two screws was not installed on the air condition units on the roof. *ta updated 11/24/15. *pe
Electrical System:wiring: Rear Compartment/Trunk 2015-07-16 · 16AWG · Service Bulletin/Repair Instructions
rv: instructions on how to install the charge solenoid wiring in a rv or vehicle. *ta
Equipment 2015-06-26 · C85-C86AC · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. all tiffin motorhomes will be installing 2 back screws of the c85 and c86 a/c's to the roof of all tiffin motorhomes. *ta.
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2014-05-23 · WI-269 · Service Bulletin/Repair Instructions
tiffin motorhomes: exhaust tip and pipes to the muffler on phaeton models needs to be installed. *ta
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-04-16 · Fuel/Propulsion System · 16,000 mi“vehicle is 5 yrs old with about 16000 miles. while driving on interstate wife noticed a smell coming from the rear. we thought it was engine cleaner burning off from an oil leak repaired a few days prior by cummins. smell got stronger so pulled into truck stop and found a huge diesel fuel leak on the passenger side of the engine. we had a steady st…”
2017-03-01 · Fuel/Propulsion System · 22,893 mi“pulled into campground then stopped and got out to register. diesel fuel leaking, toad covered with diesel fuel and much smoke. #4 fuel injector tube had crack in it---no damper isolator installed to dampen vibration. new tube had isolator ring to bolt down.…”
2014-12-04 · Fuel/Propulsion System · 7,500 mi“cummins fuel filter ff 63009 date code 14200, appeared to have failed, leaking fuel onto the exhaust pipe as well as stalling the motor home at the crest of a small mountain.leaking fuel did not cause a fire but did smoke. if engine had been in regen mode there could have been a fire....contact with cummins revealed that they have had some of thes…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.