2015 Entegra Cornerstone problems, complaints & recalls

Defect: Entegra Coach (Entegra) is recalling certain 2012-2015 Cornerstone motorhomes built on a Spartan Motors chassis. A component within the starter motor may break, potentially resulting in the starter motor overheating or drawing excessive current.

Risk: A starter motor that overheats may increase the risk of a fire.

Fix: Entegra will notify owners, and Spartan Motors service centers will replace the starter, free of charge. The recall began on July 24, 2017. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-517-9137.

Defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Fix: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.

Defect: Entegra Coach (Entegra) is recalling certain model year 2015 and 2016 Cornerstone Class A motorhomes, models 45B, 45J and 45K, manufactured from February 24, 2014, through August 18, 2015, and built on a Spartan Chassis. The affected motorhomes have rear jack plates that may rub on the tag axle brake air hose when the plates are retracted.

Risk: If the rear jack plates rub on the air brake hose, an air leak may occur when the brake pedal is being pressed, reducing the braking performance of both the drive axle and the tag axle, lengthening the distance needed to stop the motorhome and increasing the risk of a vehicle crash.

Fix: Entegra will notify owners on behalf of Spartan, and dealers will reposition the tag axle brake air hose so that it is clear of the jack plate, free of charge. The recall began on August 21, 2015. Owners may contact Entegra customer service at 1-800-945-4787.

Defect: Entegra Coach (Entegra) is recalling certain model year 2014-2015 Cornerstone motorhomes manufactured January 21, 2014, through March 25, 2014 and equipped with certain Villa ABTS driver and passenger seats. The seat belt attachment may be incorrect and the seat belt may fray if it rubs along a steel bracket in the seat, reducing its strength. As such, these seats do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Risk: The weakened seat belt may fail to properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Fix: Entegra will work with Villa to notify owners, and dealers will inspect and repair the seat with proper fasteners and inspect the seat belt webbing for fraying and replace the seat belt assembly, if necessary, free of charge. The recall began in June 2014. Owners may contact Entegra customer service at 1-800-945-4787.