2022 Entegra Cornerstone problems, complaints & recalls
Most-reported problem areas: Tires:pressure Monitoring And Regulating Systems (1)
Safety recalls (4)
Seats 2024-02-01 · campaign 24V061000 · 148 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical System:software 2023-03-30 · campaign 23V224000 · 972 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Fix: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:other:labels 2023-02-20 · campaign 23V102000 · 2,467 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the r
Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Fix: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Engine 2022-09-01 · campaign 22V665000 · 856 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Fix: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Service bulletins (20)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Structure:body:roof And Pillars 2024-03-28 · SRP 24-005 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instructions on how to replace the plywood decking on the roof assembly. repair may be necessary if there are roof cracks which creates a potential for a leak.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Electrical System:software 2023-12-12 · SRP 23-124 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instructions on how to replace winegard connect 1.0 wifi system to a winegard wifi ranger system.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Showing the 6 most recent of 20 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-02-18 · Tires:pressure Monitoring And Regulating Systems · 1,800 mi“the contact owns a 2022 entegra cornerstone hauled by a 2022 spartan motorhome. the contact stated that while traveling at 59 mph, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. the contact took the vehicle to national indoor rv centers (11280 n solar canyon way, surprise, az 85379) f…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.