2024 Entegra Cornerstone problems, complaints & recalls
Safety recalls (4)
Exterior Lighting:brake Lights 2026-07-27 · campaign 26V484000 · 265 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2025 Entegra Reatta XL, Reatta, 2026 Cornerstone Reserve, 2024-2026 Cornerstone, Aspire, and Anthem motorhomes built on certain Spartan K1, K2, and K4 chassis. The exterior brake lights may remain illuminated when the driver is not applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Brake lights that remain on may fail to alert other vehicles of the driver's intention, increasing the risk of a crash.
Fix: Dealers will replace the pressure switch, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Jayco customer service at 1-800-283-8267.
Electrical System:12v/24v/48v Battery:cables 2024-08-01 · campaign 24V577000 · 125 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.
Risk: An electrical short or overheating of the battery cables increases the risk of a fire.
Fix: Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. Owner notification letters are expected to be mailed August 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903611.
Steering 2024-02-29 · campaign 24V161000 · 286 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Coach Anthem and Cornerstone motorhomes. The steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist.
Risk: A sudden loss of power steering assist can increase the risk of a crash.
Fix: Dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Shyft Group 24V-052.
Electrical System:software 2023-03-30 · campaign 23V224000 · 972 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Fix: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (12)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2025-12-23 · TSB 25-025 · Service Bulletin/Repair Instructions
technical service bulletin (tsb) a/c isn’t blowing cold air. instruction on how to replace updated condenser fan relay harness to prevent any potential for a/c failure.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Unknown Or Other 2024-06-05 · 24-008 · Service Bulletin/Repair Instructions
tsb (technical service bulletin) network device software update instructions for camera control interface.
Structure:body:roof And Pillars 2024-03-28 · SRP 24-005 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instructions on how to replace the plywood decking on the roof assembly. repair may be necessary if there are roof cracks which creates a potential for a leak.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Equipment:electrical:infotainment:video (Touch)screen/Monitor/Unit 2024-02-29 · TSB 24-003 · Service Bulletin/Repair Instructions
technical service bulletin (tsb) regarding firefly polaris pro touchscreen that when left on for long periods of time, the touchscreen may become inoperable. instructions on how to replace the touchscreen.
Showing the 6 most recent of 12 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.