2016 Entegra Cornerstone problems, complaints & recalls

Defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.

Fix: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.

Defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Fix: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.

Defect: Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."

Risk: If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.

Fix: Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.

Defect: Entegra Coach (Entegra) is recalling certain model year 2015 and 2016 Cornerstone Class A motorhomes, models 45B, 45J and 45K, manufactured from February 24, 2014, through August 18, 2015, and built on a Spartan Chassis. The affected motorhomes have rear jack plates that may rub on the tag axle brake air hose when the plates are retracted.

Risk: If the rear jack plates rub on the air brake hose, an air leak may occur when the brake pedal is being pressed, reducing the braking performance of both the drive axle and the tag axle, lengthening the distance needed to stop the motorhome and increasing the risk of a vehicle crash.

Fix: Entegra will notify owners on behalf of Spartan, and dealers will reposition the tag axle brake air hose so that it is clear of the jack plate, free of charge. The recall began on August 21, 2015. Owners may contact Entegra customer service at 1-800-945-4787.