2015 Jayco Fifth Wheel Pinnacle problems, complaints & recalls
Most-reported problem areas: Tires (1) · Suspension (1)
Safety recalls (2)
Suspension:rear:axle:non-Powered Axle Assembly 2020-02-17 · campaign 20V091000 · 146 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
Risk: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
Equipment 2017-11-21 · campaign 17V746000 · 49,563 vehicles
Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
What owners report
2020-06-22 · Suspension“tl* the contact owns a 2019 ford f-350 which was used to haul a 2015 jayco pinnacle. the contact received notification of nhtsa campaign number: 20v091000 (suspension) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. bish's rv of cheyenne …”
2019-12-05 · Tires · 72,000 mi“tl* the contact owns a 2015 jayco pinnacle rv equipped with lionshead castle rock st tires, size: 235/85r16 mlr66 (na). while driving 65 mph, a bystander noticed swelling (bubbles) around all four tires of the rv. the contact was informed and stated that the failure occurred without warning. the vehicle was taken to ketelsen rv (1500 ketelsen dr, h…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.