2019 Jayco Fifth Wheel Pinnacle problems, complaints & recalls
Most-reported problem areas: Suspension:front:springs:leaf Spring Assembly (1) · Structure (1) · Equipment (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Electrical System:wiring:fuses And Circuit Breakers 2019-03-05 · campaign 19V173000 · 1,660 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco North Point and Pinnacle fifth wheel trailers equipped with Carefree Altitude Series awnings. The awning circuit incorrectly has a 15amp fuse instead of a 5amp one.
Risk: In the event of a short circuit, the incorrect fuse can increase the risk of a fire.
Fix: Jayco has notified owners, and dealers will replace the 15amp fuse with a 5amp fuse, free of charge. The recall began on March 22, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901428.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Assembly 2018-06-01 · campaign 18V364000 · 612 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Risk: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
Fix: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Latches/Locks/Linkages 2019-08-20 · 19-025 · Service Bulletin/Repair Instructions
baggage doors may leaking due to incorrect o-ring installed in handle
What owners report
2024-03-07 · Structure · 12,000 mi“the contact owns a 2019 jayco pinnacle. the contact stated that the frame where the pin box connects to the 5th wheel hitch was built in a way that caused damage to the side wall of the fiberglass. the side wall area began to fracture. the rv was taken to the dealer where it was confirmed that the frame nearby the pin box was built in a way that ca…”
2021-09-23 · Equipment“the contact owns a 2019 jayco pinnacle. the contact received a notification for nhtsa campaign number: 21v425000 (equipment). the dealer had been notified about the recall; however, the contact was informed that parts were not yet available for the recall repair. the manufacturer had been notified of the recall. the contact stated that the manufact…”
2021-09-20 · Suspension:front:springs:leaf Spring Assembly · 8,000 mi“the contact owns a 2019 jayco pinnacle. the contact noticed that the shackles and leaf spring was fractured and failed. the contact stated that the vehicle was taken to the dealer however, the mechanic was unable to provide a diagnostic test. the vehicle was taken to an independent mechanic where the vehicle was repaired. the manufacturer was not n…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.