2023 Jayco Fifth Wheel Pinnacle problems, complaints & recalls
Safety recalls (1)
Structure 2022-08-04 · campaign 22V571000 · 11,532 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9901578.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical 2023-04-26 · INC 23-103 · Service Bulletin/Repair Instructions
informational communication (inc) jay command voice troubleshooting guide
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.