2015 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Power Train (301) · Seats (275) · Engine (99)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
821 NHTSA complaints that reported an odometer reading.
Safety recalls (10)
Engine And Engine Cooling 2023-06-08 · campaign 23V411000 · 80,629 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an exp
Fuel System, Diesel:delivery:fuel Pump 2022-06-09 · campaign 22V406000 · 138,645 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is
Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (Egr Valve) 2020-11-12 · campaign 20V699000 · 28,884 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number fo
Engine And Engine Cooling:engine:diesel 2020-08-13 · campaign 20V475000 · 58,016 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Engine And Engine Cooling:engine:gasoline:turbo/Supercharger 2017-10-19 · campaign 17E061000 · 99 vehicles
Defect: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2016-04-25 · campaign 16V240000 · 811,290 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the v
Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2016-03-23 · campaign 16V168000 · 21,183 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Suspension:rear 2015-07-27 · campaign 15V469000 · 5,492 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Risk: If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Equipment:electrical:radio/Tape Deck/Cd Etc. 2015-07-23 · campaign 15V461000 · 1,416,903 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle tha
Service bulletins (513)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-09-10 · 9100897Rev1 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Suspension 2026-09-03 · 9100897 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Power Train 2026-04-08 · S2623000023 · Service Bulletin/Repair Instructions
power liftgate inoperative.
Showing the 6 most recent of 513 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Fuel/Propulsion System“my jeep turned off while i was driving at 50 mph, it was throwing code p016f the fuel pump went bad on it on 10/17/2026 i called stelllantis and opened a case, the case # is 98439560 the fuel pump failed they refused to honor the z46 recall on the fuel pump again. the recall was done on 9/3/2024…”
2026-10-26 · Seats:front Assembly:head Restraint“the issue i am reporting involves the active head restraint system on my vehicle. i have been victim to the inadvertent deployment of this system not once, not twice, but three times now... in february of 2024 the driver and passenger headrests were replaced under the x88 warranty extension. as far as i know, those were the original headrests that …”
2026-10-16 · Seats“the driver side active head restraint deployed with zero warning and without any external forces upon the vehicle. this is now the second front row head restraint to deploy in this manner. the passenger side deployed while our teenage daughter was sitting in the car which was stationary at the time. she suffered a head and neck injury due to this m…”
2026-10-14 · Air Bags · 166,044 mi · 💥 crash“the contact owned a 2015 jeep grand cherokee. the contact stated that while her son was driving approximately 65 mph on a curvy highway road, the vehicle started skidding to the right and crashed into a barrier, causing the vehicle to slide to the left and to strike another barrier. the air bags did not deploy. the driver sustained injuries to the …”
2026-10-13 · Steering · 200,000 mi“the contact rented a 2015 jeep grand cherokee. the contact stated that while driving at 55 mph or higher, the steering wheel shook violently. the vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. as instructed, t…”
2026-10-06 · Engine“my jeep diesel had the software update for the crankshaft sensor tone ring, but the tone ring failed, and my car is stuck in limp mode. is the replacement of the tone ring covered under the original recall,or do i have to pay for the repair?…”
2026-10-05 · Seats:front Assembly:head Restraint · 80,000 mi“the contact owns a 2015 jeep grand cherokee. the contact stated that while her husband was driving 45 mph, there was a loud pop before the front passenger’s side headrest unexpectedly deployed. the dealer was contacted and confirmed the passenger’s side headrest failure. the manufacturer was contacted by phone and certified mail and made aware of t…”
2026-10-02 · Engine And Engine Cooling · 150,000 mi · 🔥 fire“the contact owned a 2015 jeep grand cherokee. the contact stated that while her son was driving approximately 40-45 mph, the electronic control warning light illuminated before the failure. the contact pulled over and turned off the vehicle; however, the vehicle independently restarted. the contact exited the vehicle shortly afterwards, and the veh…”
2026-09-30 · Wheels“the tire pressure monitor system, the egr cooler. i had to change the egr the thermostat twice the engine the radiator the water pump and two oxygen sensors. the egr cooler is not recalled for my year but my truck was doin the same thing. the car still has a burning oil smell when the heat is on and the air don’t work …”
2026-09-28 · Power Train · 144,532 mi“recall 20v-475 / 23v-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard. while traveling 60mph the car stalled and went into limp mode with no prior warning. the vehicle has been diagnosed at a repair shop as a fault with the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.