2024 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Engine (51) · Fuel/Propulsion System (30) · Power Train (26)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
36 NHTSA complaints that reported an odometer reading.
Safety recalls (16)
Tires:pressure Monitoring And Regulating Systems 2026-09-01 · campaign 26V559000 · 201,975 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the re
Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Fix: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Power Train:automatic Transmission:gear Position Indication (Prndl) 2026-06-30 · campaign 26V413000 · 7 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Air Bags: Air Bag/Restraint Control Module:software 2026-05-21 · campaign 26V328000 · 419,035 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Electrical System:propulsion System:traction Battery 2025-10-30 · campaign 25V741000 · 320,068 vehicles ⚠ PARK OUTSIDE
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Ve
Electrical System:propulsion System 2025-09-04 · campaign 25V576000 · 91,787 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Seats:mid/Rear Assembly:head Restraint 2025-07-17 · campaign 25V472000 · 121,398 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Back Over Prevention:software 2024-12-19 · campaign 24V944000 · 79,365 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Fuel System, Gasoline 2024-12-12 · campaign 24V926000 · 631 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Air Bags:side/Window 2024-11-27 · campaign 24V897000 · 14 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Electrical System:instrument Panel:speedometer/Odometer 2024-11-19 · campaign 24V872000 · 7,198 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Child Seat:vehicle Tether Anchor 2024-08-08 · campaign 24V586000 · 243 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Air Bags:frontal 2024-05-16 · campaign 24V346000 · 7 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Back Over Prevention: Sensing System: Camera 2024-04-25 · campaign 24V289000 · 8 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Exterior Lighting:headlights 2024-02-22 · campaign 24V130000 · 9,433 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Steering:linkages:knuckle:spindle:arm 2024-02-22 · campaign 24V131000 · 250 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Visibility:defroster/Defogger/Hvac System 2024-02-15 · campaign 24V111000 · 199,143 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Service bulletins (550)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-10-20 · 08-382-26 · Service Bulletin/Repair Instructions
flash: electronic shift module (esm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● u114c-00 - lost communication with prndl display. ● p1c86-00 - prndl displa
Unknown Or Other 2026-10-15 · 9100946 · Service Bulletin/Repair Instructions
compressor assy high number of compressor replacements when complaint is noise and supplier analysis comes back as trouble not found. before replacing compressor due to noise complaint review the new compressor noise section in the service library under 24 heating and air conditioning- diagnosis and
Power Train 2026-09-30 · S2621000004 · Service Bulletin/Repair Instructions
the customer may complain about a popping noise, grinding noise, or an intermittent no reverse or forward transmission engagement. the tech may find damaged and/or worn transmission output shaft splines (850re transmission only)
Structure:body 2026-09-23 · 114721 · Service Bulletin/Repair Instructions
applique - front door
Electrical System 2026-09-23 · 08-221-26 REV. B · Service Bulletin/Repair Instructions
r1h radio u41.10 software update - dealer option customers may experience one or more of the following: symptom: ● **speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● fcw off light on with no dtcs and can't turn off. ● blank screen and then
Service Brakes 2026-09-11 · S238A000038 REV.D · Service Bulletin/Repair Instructions
auto emergency braking (aeb) unavailable – service required message in cluster
Showing the 6 most recent of 550 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Steering“the steering wheel intermittently sticks, binds, or locks up while driving down a straight road or curves on the freeway, going 65-75mph down highway 5 as well on highway 17. it made it very difficult to maintain a straight path. no dashboard warning lights, error codes, or chimes appear when the failure occurs. it feels like you are fighting with …”
2026-10-28 · Vehicle Speed Control“i lease a 2024 jeep grand cherokee 4xe. since xxx, the vehicle jerks and surges unexpectedly while driving. it happens almost daily, at speeds from 10mph to 30mph, during acceleration. the jerking is abrupt and hard to predict. it affects my control of the vehicle in traffic and when merging, and i am concerned it could cause a rear-end collision. …”
2026-10-26 · Fuel/Propulsion System“while driving on the freeway - the cars hybrid system shut off altogether and wouldn’t go above 60mph. this was during maneuvers in traffic that cause severe concern for passengers in the car including my [xxx] daughter and wife, along with other nearby drivers. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b…”
2026-10-26 · Fuel/Propulsion System“i am reporting repeated, sudden losses of motive power at highway speeds in my 2024 jeep grand cherokee 4xe (phev). the vehicle's propulsion, electrical, and engine systems completely shut down without warning, causing the car to randomly stop while cruising at 60 mph on the highway, creating an immediate and severe crash risk. despite the authori…”
2026-10-25 · Unknown Or Other“my jeep had locked me out with my [xxx] in the car. the keys were on the seat and the doors had locked with my baby in the car seat. i tried using the jeep app to unlock the doors and was unsuccessful. so i then called the jeep connect assistance phone number and they were unable to unlock the doors as well. information redacted pursuant to the fre…”
2026-10-13 · Fuel/Propulsion System“vehicle experienced a sudden loss of motive power at highway speeds without warning. the vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. driver pressed fully on gas pedal to avoid activating the regenerative braking system. driver pumped gas pedal but no response from vehicle. vehicle began to lose speed w…”
2026-10-13 · Vehicle Speed Control“i own a 2024 jeep grand cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. the vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping u…”
2026-10-12 · Electrical System“the car has died 5 times in the past two years. it was bought brand new off the lot. dealership says it is always an electrical/battery issue and then the car dies again. the car gets towed to the dealership each time and full inspections done. the car has been unusable for 20+ days out of 2 years. …”
2026-10-12 · Electrical System“full body electrical was replaced. system completely failed 2nd time leaving me stranded at work. first time it failed was at the car was tiger express mt [xxx]. the vehicle eventually came back up after 8hrs of being stranded at the car wash for 2 days later the vehicle wouldn't start at all 11pm at cic wellsfargo campus on [xxx]. vehicle was towe…”
2026-10-08 · Engine“statement of complaint: i am writing to file an official consumer protection complaint regarding a 2024 jeep cherokee 4xe that i recently leased. throughout the duration of my lease possession, the vehicle suffered from persistent safety defects and unresolved manufacturer recalls that severely impacted its safety, reliability, and drivability. des…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.