2016 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Power Train (60) · Engine (46) · Vehicle Speed Control (23)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
183 NHTSA complaints that reported an odometer reading.
Safety recalls (9)
Engine And Engine Cooling 2023-06-08 · campaign 23V411000 · 80,629 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an exp
Fuel System, Diesel:delivery:fuel Pump 2022-06-09 · campaign 22V406000 · 138,645 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is
Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (Egr Valve) 2020-11-12 · campaign 20V699000 · 28,884 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number fo
Engine And Engine Cooling:engine:diesel 2020-08-13 · campaign 20V475000 · 58,016 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Engine And Engine Cooling:engine:gasoline:turbo/Supercharger 2017-10-19 · campaign 17E061000 · 99 vehicles
Defect: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2016-11-10 · campaign 16V814000 · 30,183 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Exterior Lighting:brake Lights:switch 2016-04-27 · campaign 16V249000 · 32,384 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Risk: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2016-03-23 · campaign 16V168000 · 21,183 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Service bulletins (408)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-09-10 · 9100897Rev1 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Suspension 2026-09-03 · 9100897 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Power Train 2026-04-08 · S2623000023 · Service Bulletin/Repair Instructions
power liftgate inoperative.
Showing the 6 most recent of 408 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-23 · Vehicle Speed Control · 170,000 mi“the contact owns a 2016 jeep grand cherokee. the contact stated that while driving 55 mph, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended with the vehicle shaking erratically. the vehicle was taken to o’reilly’s where the vehicle was diagnosed with cam box failure. the contact was informed that the cam bo…”
2026-10-01 · Air Bags“this last monday, september 28, the active head restraint in headrest broke/blew out and exploded into my head while driving on street (no collision, pothole, bump or jarring) causing pain, panic, and avoidance maneuver. worried it will happen again possibly to someone else in passenger seat, and i am afraid to drive the car. apparently there is a…”
2026-09-22 · Fuel System, Gasoline“the contact owns a 2016 jeep grand cherokee. the contact stated that while driving 25 mph, the vehicle unexpectedly sputtered and then stalled. the contact stated that there was a whining sound coming from the vehicle when the vehicle turned off. the vehicle was unable to be restarted. the vehicle was towed to the dealer, where it was diagnosed wit…”
2026-09-19 · Seats“while attempting to remove a child's car seat situated in the rear left passenger seat of the jeep, the release latch failed to allow the seat belt to be released. we had to use a pry bar to physically pry the seat belt rearward in the seat, damaging the seat belt latch before the mechanism finally released the latch. …”
2026-07-29 · Engine And Engine Cooling · 125,000 mi“the contact's daughter owns a 2016 jeep grand cherokee. the contact stated that the vehicle was repaired under previous ownership under nhtsa campaign number: 20v699000 (engine and engine cooling); however, the recall repair failed to prevent a recall-related failure 15,000 miles later. the contact stated that while driving at various speeds, there…”
2026-07-09 · Seats:front Assembly:head Restraint · 190,370 mi“the contact owns a 2016 jeep grand cherokee. the contact stated that while driving at 35 mph, the front driver seat head restraint deployed inadvertently and struck the contact in the neck, causing the contact to swerve off the road. the contact sustained a sore neck; however, medical attention was not provided. no warning lights illuminated. a loc…”
2026-07-02 · Engine“#2 cylinder misfire code p0302. a known problem with this engine. a compression test reveals a common defect with this engine…”
2026-04-27 · Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module · 🔥 fire“abs module malfunctioned and caught on fire…”
2026-03-31 · Service Brakes“brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. the…”
2026-03-22 · Forward Collision Avoidance: Warnings · 💥 crash“i hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. i have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. my airbags did not deploy, but there was a nasty aroma of sulfur during the impact. my…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.