2017 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Power Train (75) · Engine (50) · Service Brakes (21)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
196 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Engine And Engine Cooling 2023-06-08 · campaign 23V411000 · 80,629 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an exp
Fuel System, Diesel:delivery:fuel Pump 2022-06-09 · campaign 22V406000 · 138,645 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is
Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (Egr Valve) 2020-11-12 · campaign 20V699000 · 28,884 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number fo
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Engine And Engine Cooling:engine:gasoline:turbo/Supercharger 2017-10-19 · campaign 17E061000 · 99 vehicles
Defect: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Equipment 2016-09-23 · campaign 16V686000 · 100 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Service bulletins (352)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-09-10 · 9100897Rev1 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Suspension 2026-09-03 · 9100897 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Power Train 2026-04-08 · S2623000023 · Service Bulletin/Repair Instructions
power liftgate inoperative.
Showing the 6 most recent of 352 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-19 · Power Train“on november 23, 2025, i was driving approximately 60 mph in the middle lane of i-495 near exit 62 in marlborough, massachusetts, with a passenger in the vehicle. i signaled to change lanes to pass a slower vehicle, selected sport mode, and accelerated. the engine rpm increased sharply and, almost immediately, i heard an extremely loud bang from the…”
2026-08-02 · Fuel/Propulsion System · 💥 crash“i was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report…”
2026-07-20 · Engine“after purchasing the jeep cherokee laredo 2017 in 2024, the jeep immediately in november/2024 started giving problems with the engine, i did report these issues to belise kia in west springfield, ma, after i dropped of the jeep in july/2025, i was told that the jeep needed a new engine. in january/2026 i got the jeep back, but the issues remain. …”
2026-06-30 · Vehicle Speed Control · 85,000 mi“the contact owns a 2017 jeep cherokee. the contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. the check engine warning light was illuminated. a dealer was contacted. the vehicle was taken to the dealer to be diagnosed…”
2026-05-20 · Service Brakes“q: what component or system failed or malfunctioned, and is it available for inspection upon request? a: 1) sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. regained propulsion only after shifting from drive → neutral → drive. repeated occurrences. prior dealership complaint before recall awareness…”
2026-05-12 · Power Train“my 2017 jeep grand cherokee just completely lost power again and almost got hit by the car following me. almost got hit again coasting to the side of the road! this has happened before and the repair shop tried updating software which did not fix it. why was the 2017 not included in your recall of the power transfer case? repair shop diagnosed pro…”
2026-04-30 · Engine“i was stopped at a red light and when it turned green and i proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. i finally got it to the side of the road. when i attempted to reverse it hesitated again and the r symbol started flashing and the engine light came on. the engine codes are p1d97 clutch a or d…”
2026-04-24 · Engine · 78,556 mi“the contact owns a 2017 jeep grand cherokee. the contact stated that the vehicle went into limp mode and lost automotive power while driving 50 mph on twelve occasions. the check engine warning light was illuminated on four occasions. there was an abnormal growling sound coming from the vehicle. there was an odor of smoke inside the vehicle. the co…”
2026-03-26 · Power Train · 76,000 mi“the contact owns a 2017 jeep grand cherokee. the contact stated that while attempting to shift into park(p) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. the contact depressed the brake pedal, and the vehicle stopped. the contact then started the vehicle and shifted into park(p). the vehicle was not diagnosed …”
2026-03-13 · Power Train“vehicle head gasket blown. stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. shortly after repaired the left rear factory oem rocker arm broke and damaged one of the overhead cams. again stated by mechanic that this is a common problem due to known oiling problems with this model. repaire…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.