2015 Keystone Fuzion problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2016-11-15 · campaign 16V825000 · 6,252 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Fix: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Equipment:recreational Vehicle/Trailer 2015-05-27 · campaign 15V317000 · 1,529 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 15-231 for the fuzion 420 tank vent.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Assembly 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 15-231 for the fuzion 420 tank vent.
Equipment:other:owners/Service/Other Manual 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this advisory 15-231 involves units manufactured without a vent pipe installed in the galley gray tank and will allow water to leak out of the open fitting. this advisory explains how to install the vent.
Equipment 2015-09-14 · SB15-231 · Service Bulletin/Repair Instructions
this contains an owners notification letter. select document search button below. keystone rv: procedure on how to install a vent pipe due to vehicles being manufactured without one. *cn updated 02/1/2016 *cn
Equipment 2015-05-01 · 15-229 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 15-229 for the fuzion ramp step bracket.
Equipment 2015-05-01 · 15-229 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 15-229 for the fuzion ramp step bracket.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-09-09 · Suspension · 1,500 mi“tl* the contact owns a 2016 (na) keystone fuzion. while driving 70 mph, the rv began to drive abnormally. the contact stated that the rv was pulled over to the shoulder of the interstate where it was noticed that two rear tires rubbed together and were destroyed. the vehicle was taken to an independent mechanic where it was diagnosed that the suspe…”
2016-08-03 · Wheels · 7,000 mi“we were in the gifford pinchot national forest trailing our unit. this was on a nicely paved road, nf90 north of cougar, wa. had to turn around so we could find a place for the night, and did so at a t intersection. i got out of the truck to insure safety and guide my fiance'. i noticed that the wheels did not look right. i called my fiance' ou…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.