2016 Keystone Fuzion problems, complaints & recalls
Most-reported problem areas: Service Brakes (1)
Safety recalls (4)
Service Brakes, Electric 2018-09-20 · campaign 18V651000 · 5,236 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2019 Keystone Impact and Fuzion recreational trailers. The wiring for the electric brakes may contact the tires or wheels, causing damage to the wires, potentially reducing the trailer's braking ability.
Risk: A loss of braking ability can increase the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the wiring for damage, making repairs as necessary, install wiring protection and re-route the wiring, free of charge. The recall began October 22, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-330.
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Structure:body:door:hinge And Attachments 2016-12-16 · campaign 16V908000 · 1,608 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
Fix: Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-274.
Equipment 2016-11-15 · campaign 16V825000 · 6,252 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Fix: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:roof And Pillars 2015-12-08 · 15-244 · Service Bulletin/Repair Instructions
this advisory 15-244 involves units manufactured with a potential slit in the roof membrane that may have occurred behind the front cap. if the roof membrane is not replaced, there is a potential for water damage.
Equipment 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 15-231 for the fuzion 420 tank vent.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Assembly 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 15-231 for the fuzion 420 tank vent.
Equipment:other:owners/Service/Other Manual 2015-11-18 · 15-231 · Service Bulletin/Repair Instructions
this advisory 15-231 involves units manufactured without a vent pipe installed in the galley gray tank and will allow water to leak out of the open fitting. this advisory explains how to install the vent.
What owners report
2019-07-16 · Service Brakes · 7,000 mi · 💥 crash“tl* the contact owned a 2016 keystone fuzion. the contact received a recall notice for nhtsa campaign number: 18v651000 (service brakes, electric). the contact noticed a strong brake odor while driving. the contact lost the braking ability and caused the rev to go into and embankment destroying the front and rear axle and the frame was bent. the rv…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.