2016 Entegra Anthem problems, complaints & recalls
Most-reported problem areas: Engine (2) · Equipment (1)
Safety recalls (3)
Exterior Lighting 2017-11-03 · campaign 17V695000 · 1,598 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Suspension:front:control Arm 2017-03-17 · campaign 17V187000 · 2,161 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Equipment:recreational Vehicle/Trailer 2016-10-20 · campaign 16V761000 · 634 vehicles
Defect: Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
Fix: Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Service bulletins (29)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Unknown Or Other 2024-02-20 · SRP 24-004 · Service Bulletin/Repair Instructions
standard repair procedure (srp) if vanity, kitchen, and dinette slide outs need to be loosened for alignment. instructions on how to adjust slide system. craig welding system.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Equipment 2022-11-03 · SRP 22-082 · Service Bulletin/Repair Instructions
standard repair procedure: shower enclosure and shower door installation instructions.
Structure 2022-09-07 · SRP 22-074 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - filon roof damage repair instructions.
Showing the 6 most recent of 29 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-02-08 · Equipment · 34,000 mi“the contact owns a 2016 entegra anthem motorhome. the contact received a recall notification for nhtsa campaign number: 16v761000 (equipment) and the rv was taken to the dealer for recall repair. the dealer replaced the tempurpedic sealy mattress with a new sleep number mattress; however, the dealer advised the contact that there was a piece missin…”
2021-07-26 · Engine“the def head unit failed on our anthem and left us stranded on the road. these def heads are failing on diesel motorhomes across the country putting consumers in often dangerous situations along the nations highways. shaw industries is the sole provider for spartan chassis emission systems. we like many we had to wait weeks to get a new one. we…”
2021-06-30 · Engine“def head failure, spn 1761, fmi 3. bad tank level sensor, will cause derate of engine performance/speed/rpm in an unknow future time period. will take the unit down to 5 mph with little notice. during this time the def pump and after treatment process is continuing with no environmental effects, this is only a tank level sensor failure, but the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.