2018 Entegra Anthem problems, complaints & recalls
Most-reported problem areas: Structure:body (2) · Fuel/Propulsion System (2) · Engine (2)
Safety recalls (4)
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-07-30 · campaign 21V591000 · 1,284 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Wheels:rim 2018-07-05 · campaign 18V450000 · 58 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Risk: An overloaded vehicle has an increased risk of a crash.
Fix: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Exterior Lighting 2017-11-03 · campaign 17V695000 · 1,598 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Suspension:front:control Arm 2017-03-17 · campaign 17V187000 · 2,161 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Service bulletins (31)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Power Train 2024-03-21 · SB 24-005 · Service Bulletin/Repair Instructions
customer communication about a pending battery firmware update. its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Power Train 2024-03-03 · SB 24-004 · Service Bulletin/Repair Instructions
update to motor replacement customers regarding the technician visit and expectations.
Power Train 2024-02-29 · SB 24-003 · Service Bulletin/Repair Instructions
battery best practices document. this information has been added to our general owner's manual as well. indicates the best practice for charging a new ev battery, specific to the ryvid anthem.
Power Train 2024-02-29 · SB 24-002 · Service Bulletin/Repair Instructions
motor replacement bulletin for a small number of customers with a possible motor defect. this bulletin explains the defect and remedy. all of the units in question have been repaired.
Showing the 6 most recent of 31 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-02-17 · Structure:body“we had our third different window adhesive bonds fail. which is the same issue as the recall below. the mfg has stated that they will not cover this issue. case number: [xxx] vin: [xxx] unfortunately, due to the length of time out of warranty lippert will not be able to assist in warranty coverage. nhtsa safety recall: 21e-047 was for 2019 thru…”
2024-10-22 · Structure:body“had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . our 2018 was one of the last 2018 build by entegra has the same issue as the 2019 recall nhtsa campaign number: 21v529000. after the first failure, i checked the other windows and found a second failed window. have cont…”
2021-08-05 · Power Train“having heard rumors for some time of the dreaded def shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. ours had been parked in the storage building for about 10 days. yesterday i went to get it out.when i started the coach it immediately turned on the check engine warning. it threw 3 co…”
2021-07-30 · Fuel/Propulsion System“def failure 7/28/2020. can not drive vehicle. goes into slow mode there are warning lights and messages that state do not drive.…”
2021-07-19 · Engine“while driving from los angeles to phoenix on 03/07/2019, i received a series of check engine lights and warnings. these came and went , then eventually stayed on. when i got to the dealer in phoenix, they sent me to an engine/chassis repair facility. the red stop engine light came on (with full derate to 5 mph) just as i pulled into the facility lo…”
2021-07-10 · Engine“def fluid sensor failure codes displayed and warnings of impending engine delayed or shutdown. cold not continue driving. my safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 foot motorhome. many rv’s are having this issue and the manufacture of this unit shaw industry can not supply any parts. leaving man…”
2021-01-28 · Fuel/Propulsion System · 47,000 mi“vehicle was stationary. after starting once to fill air pressure, turned off and 1/2 hour later turned key to on and the check engine light stayed on. three error codes all relating to def were displayed. spartan sent out a new def head and it was replaced. the next week after about 800 miles of driving and several stops and starts one of those thr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.