2019 Entegra Anthem problems, complaints & recalls
Most-reported problem areas: Lane Departure: Blind Spot Detection (1) · Fuel System, Diesel (1) · Engine (1)
Safety recalls (7)
Electrical System: Instrument Cluster/Panel 2021-09-29 · campaign 21V769000 · 994 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-07-30 · campaign 21V591000 · 1,284 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Equipment:recreational Vehicle/Trailer 2021-07-13 · campaign 21V529000 · 833 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Steering:hydraulic Power Assist:pump 2019-08-28 · campaign 19V626000 · 101 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Service Brakes, Air 2018-10-02 · campaign 18V687000 · 251 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: Unintentional vehicle movement can increase the risk of a crash.
Fix: Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.
Equipment:recreational Vehicle/Trailer 2018-10-02 · campaign 18V688000 · 95 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Risk: If the door opens during transit, it can increase the risk of injury or a crash.
Fix: Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
Wheels:rim 2018-07-05 · campaign 18V450000 · 58 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Risk: An overloaded vehicle has an increased risk of a crash.
Fix: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Service bulletins (36)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Power Train 2024-03-21 · SB 24-005 · Service Bulletin/Repair Instructions
customer communication about a pending battery firmware update. its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Power Train 2024-03-03 · SB 24-004 · Service Bulletin/Repair Instructions
update to motor replacement customers regarding the technician visit and expectations.
Power Train 2024-02-29 · SB 24-003 · Service Bulletin/Repair Instructions
battery best practices document. this information has been added to our general owner's manual as well. indicates the best practice for charging a new ev battery, specific to the ryvid anthem.
Power Train 2024-02-29 · SB 24-002 · Service Bulletin/Repair Instructions
motor replacement bulletin for a small number of customers with a possible motor defect. this bulletin explains the defect and remedy. all of the units in question have been repaired.
Showing the 6 most recent of 36 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-12-20 · Unknown Or Other“the rear bathroom window, on the left side (driver’s side), separated and fell off the coach. the incident was not observed in real time but discovered after a stop at an rv park. the window fell off somewhere along a busy interstate. this is a potential hazardous if not life threatening condition. there is a recall for these windows (nhtsa campaig…”
2022-05-20 · Lane Departure: Blind Spot Detection“blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. there are 3 units on each side of my motorhome, rear/middle/front. it detects a vehicle at the front quarter of the motorhome only. i have contacted entegra for 6 months now with no results. questioning other owners and many say they do not work…”
2021-08-16 · Fuel System, Diesel“the contact owns a 2019 entegra anthem. the contact received notification of nhtsa campaign number: 21e032000 (fuel system, diesel). the contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. the manufacturer was made aware of the issue. the contact had not…”
2021-06-01 · Engine“the def sensor head failed leaving my 45 foot rv stranded on the side of the interstate with my wife and kids inside.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.