2017 Entegra Anthem problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1)
Safety recalls (4)
Exterior Lighting 2017-11-03 · campaign 17V695000 · 1,598 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Suspension:front:control Arm 2017-03-17 · campaign 17V187000 · 2,161 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Vehicle Speed Control:accelerator Pedal 2016-11-15 · campaign 16V827000 · 177 vehicles
Defect: Entegra Coach (Entegra) is recalling certain model year 2017 Aspire, Anthem, Cornerstone, and Insignia motorhomes manufactured April 15, 2016, to October 25, 2016 and built on Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.
Risk: Unintended deceleration or acceleration can increase the risk of a crash.
Fix: Entegra has notified owners, and Spartan service centers will install an overlay harness with twisted wires, free of charge. The recall began on November 29, 2016. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Equipment:recreational Vehicle/Trailer 2016-10-20 · campaign 16V761000 · 634 vehicles
Defect: Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
Fix: Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Service bulletins (37)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Power Train 2024-03-21 · SB 24-005 · Service Bulletin/Repair Instructions
customer communication about a pending battery firmware update. its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Power Train 2024-03-03 · SB 24-004 · Service Bulletin/Repair Instructions
update to motor replacement customers regarding the technician visit and expectations.
Power Train 2024-02-29 · SB 24-003 · Service Bulletin/Repair Instructions
battery best practices document. this information has been added to our general owner's manual as well. indicates the best practice for charging a new ev battery, specific to the ryvid anthem.
Power Train 2024-02-29 · SB 24-002 · Service Bulletin/Repair Instructions
motor replacement bulletin for a small number of customers with a possible motor defect. this bulletin explains the defect and remedy. all of the units in question have been repaired.
Showing the 6 most recent of 37 bulletins. Search all of them free at nhtsa.gov.
What owners report
2017-06-24 · Exterior Lighting“note: this defect applies to all 2017 and 2017 entegra anthem motorhomes. this vehicle is missing all required reflectors. there are no rear reflex reflectors, no rear side reflex reflectors, intermediate side reflex reflectors, or front side reflex reflectors. additionally, the intermediate side marker light is not located at or near the midp…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.