2016 Mercedes-Benz Metris problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (36) · Visibility/Wiper (20) · Tires (14)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Metris model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
62 NHTSA complaints that reported an odometer reading.
Safety recalls (13)
Tires 2022-07-07 · campaign 22V482000 · 24,359 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Fix: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Back Over Prevention: Sensing System: Camera 2022-02-22 · campaign 22V099000 · 17,093 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Service Brakes, Hydraulic:fluid 2022-02-08 · campaign 22V066000 · 28,743 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Electrical System:software 2021-02-05 · campaign 21V055000 · 84,345 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Electrical System:12v/24v/48v Battery 2019-10-08 · campaign 19V715000 · 15,160 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Fix: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Steering:electric Power Assist System 2019-04-10 · campaign 19V290000 · 9,471 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or co
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2018-11-29 · campaign 18V837000 · 12,383 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Power Train:automatic Transmission 2018-05-22 · campaign 18V335000 · 7,433 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Risk: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Steering:electric Power Assist System 2017-09-22 · campaign 17V595000 · 3 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Electrical System:software 2017-04-21 · campaign 17V272000 · 3 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Risk: The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Seat Belts:pretensioner 2017-04-10 · campaign 17V244000 · 305 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Risk: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Fix: DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
Lane Departure: Blind Spot Detection 2017-03-07 · campaign 17V148000 · 72 vehicles
Defect: Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Risk: If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Fix: DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Power Train:axle Assembly 2016-05-24 · campaign 16V342000 · 2 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Risk: The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Service bulletins (61)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-01 · LI54_30-N-080701 · Service Bulletin/Repair Instructions
assyst plus service reminder appears earlier than expected due to vehicle operating conditions complaint the assyst plus service reminder appears earlier than expected. the customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation
Structure:body 2026-06-08 · LI80.20-N-079697 · Service Bulletin/Repair Instructions
acoustic warning or message occurring when a closed sliding door is not recognized complaint customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed cause there are several reasons that lead to the failure
Fuel/Propulsion System 2026-06-03 · LI49.10-N-080528 · Service Bulletin/Repair Instructions
om642 dpf filter cracked or broken complaint vehicle will not start or exhibits noisy exhaust. check engine lamp (cel) is on. multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11b300, 11ec00, 15e100, 155700, 162500. additional event
Unknown Or Other 2026-05-07 · LI47.50-N-072080_4 · Service Bulletin/Repair Instructions
check engine light on and fc p146264 stored in engine and fuel pump control units complaint check engine light active and fc p146264 temp. and pressure sensor b4/15 is stored in engine control unit and fuel pump control unit. cause software parameter in fuel pump control unit. remedy update fuel pum
Power Train 2025-09-16 · LI27.19-N-079793 · Service Bulletin/Repair Instructions
complaint transmission control unit y3/8n4 (fully integrated transmission control unit (vgs)) not listed in quick test and/or no communication possible with vgs. cause transmission control unit y3/8n4 remedy for vehicles with 722.9 transmission: ensure li54.15-p-057373 is performed before replacing
Engine 2025-04-03 · LI01.20-N-079115_1 · Service Bulletin/Repair Instructions
check engine light illuminated - fault code current p04d-b79 the crankcase ventilation system is interrupted. complaint: check engine light on. fault code p04db79 is current in the engine control module (n3/10). cause: open circuit or high resistance to crankcase vent line contact remedy 1. check th
Showing the 6 most recent of 61 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-10 · Power Train“the check engine light came on and the code reads po52e. mercedes has a intake line assembly extended emissions warranty (code p052e) up to 150,000 miles. they’ve admitted this was a problem with this engine but only covers 3 other vehicles with the identical platform, & excluded the mercedes metris…”
2026-05-21 · Tires“the contact owns a 2016 mercedes-benz metris. the contact received a notification of nhtsa campaign number: 22v482000 (tires); however, the part to do the recall repair was not yet available. the local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take the vehicle back to the original dealer who sold th…”
2026-01-03 · Fuel/Propulsion System“fuel smell in the engine compartment and visible leaking fuel on the lower hoses per nhtsa campaign number 18v837000. i previously complained about this in april 2025 (id 11669847). dealer inspected in april 2025 and replaced the lower hose, but i still would smell fuel. after a lot of my own troubleshooting over the last six months, i have determi…”
2025-10-24 · Fuel/Propulsion System“it has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. this metris van is not a passenger van but a commercial van. it has however the same engine and same error code as all the models mercedes having this engine. it is stated that it is under warranty …”
2025-10-24 · Electrical System“how does the digital display suddenly disappear from your dashboard? mercedes has lost its respect for being a high quality brand. too many recalls,. too many issues that vehicles less costly never have such as 1. out of alignment at 0 mileage resulting in worn out tires at 12k miles. realignment that was useless at mb specs resulting in third set …”
2025-08-21 · Steering · 75,000 mi“the contact owns a 2016 mercedes-benz metris. the contact stated that while driving at 40 mph, the steering wheel seized, and the vehicle became difficult to maneuver. the contact stated that the failure occurred immediately after driving over a speed bump, and the message "power steering assist malfunction" was displayed. the contact pulled over i…”
2025-06-27 · Fuel/Propulsion System“there was a fuel smell emanating from the engine compartment during the vehicle pre-start routine (fuel pump priming). the dealership determined this to be a leak in the lower fuel hose to fuel line of the service connection per nhtsa campaign number 18v837000, however they refused to cover the cost of the repair because the recall work was previou…”
2025-05-09 · Engine“2016 metris engine m274 check engine light, p052e71 crankcase ventilation valve- oil leakage- safety is compromised as this damage causes engine failure. the dealer has confirmed multiple oil leaks and other parts and service is required at extensive cost to me. this is the same damage and failure that passenger models with the m274 engine have an …”
2025-04-07 · Engine“position sensor for intake camshaft had a malfunction. position of intake camshaft implausible. intake camshaft pick up wheel was not in sync with timing. antique camshaft was out of sync by 180°. this caused a loss of power and engine functionality while underway. …”
2025-03-12 · Fuel/Propulsion System“intake line assembly crank case ventilation system pcv valve failure …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.