2018 Mercedes-Benz Metris problems, complaints & recalls
Most-reported problem areas: Tires (13) · Wheels (5) · Steering (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Metris model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (10)
Tires 2022-07-07 · campaign 22V482000 · 24,359 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Fix: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2022-03-08 · campaign 22V134000 · 42,132 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Back Over Prevention: Sensing System: Camera 2022-02-22 · campaign 22V099000 · 17,093 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Service Brakes, Hydraulic:fluid 2022-02-08 · campaign 22V066000 · 28,743 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Electrical System:software 2021-02-05 · campaign 21V055000 · 84,345 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Electrical System:12v/24v/48v Battery 2019-10-08 · campaign 19V715000 · 15,160 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Fix: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Unknown Or Other 2019-10-02 · campaign 19V693000 · 19 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Steering 2019-06-25 · campaign 19V489000 · 2 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Fix: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Unknown Or Other 2019-03-20 · campaign 19V222000 · 7 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Power Train:driveline:driveshaft 2018-07-29 · campaign 18V497000 · 6 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Risk: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Service bulletins (38)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-01 · LI54_30-N-080701 · Service Bulletin/Repair Instructions
assyst plus service reminder appears earlier than expected due to vehicle operating conditions complaint the assyst plus service reminder appears earlier than expected. the customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation
Structure:body 2026-06-08 · LI80.20-N-079697 · Service Bulletin/Repair Instructions
acoustic warning or message occurring when a closed sliding door is not recognized complaint customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed cause there are several reasons that lead to the failure
Fuel/Propulsion System 2026-06-03 · LI49.10-N-080528 · Service Bulletin/Repair Instructions
om642 dpf filter cracked or broken complaint vehicle will not start or exhibits noisy exhaust. check engine lamp (cel) is on. multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11b300, 11ec00, 15e100, 155700, 162500. additional event
Unknown Or Other 2026-05-07 · LI47.50-N-072080_4 · Service Bulletin/Repair Instructions
check engine light on and fc p146264 stored in engine and fuel pump control units complaint check engine light active and fc p146264 temp. and pressure sensor b4/15 is stored in engine control unit and fuel pump control unit. cause software parameter in fuel pump control unit. remedy update fuel pum
Power Train 2025-09-16 · LI27.19-N-079793 · Service Bulletin/Repair Instructions
complaint transmission control unit y3/8n4 (fully integrated transmission control unit (vgs)) not listed in quick test and/or no communication possible with vgs. cause transmission control unit y3/8n4 remedy for vehicles with 722.9 transmission: ensure li54.15-p-057373 is performed before replacing
Engine 2025-04-03 · LI01.20-N-079115_1 · Service Bulletin/Repair Instructions
check engine light illuminated - fault code current p04d-b79 the crankcase ventilation system is interrupted. complaint: check engine light on. fault code p04db79 is current in the engine control module (n3/10). cause: open circuit or high resistance to crankcase vent line contact remedy 1. check th
Showing the 6 most recent of 38 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-11-21 · Tires“see attached document for complaint. i wanted to express my displeasure with the manner in which the above reference recall was conducted. the timeline left many owners with expensive replacement bills for new tires to replace inadequate tires that were installed as oem on our vans. the message boards tell a story of frustration for a large group …”
2024-11-22 · Tires“the contact owns a 2018 mercedes-benz metris. the contact received notification of nhtsa campaign number: 22v482000 (tires); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had…”
2024-09-30 · Service Brakes · 10,000 mi“the contact owns a 2018 mercedes-benz metris. the contact stated the vehicle had displayed that there were failures with several safety features. the instrument panel had failed to display any information regarding any safety features. the vehicle had been taken to the dealer who had diagnosed that the brake sensors had failed. the brake sensors ha…”
2024-09-12 · Engine“the check engine light came on, with code p052e indicating a positive crankcase ventilation valve failure. dealer inspection revealed the pcv valve is sticking and recommended a replacement with a $2100 charge. this is a widely experienced problem with this engine in many mercedes vehicles, suggesting that the cause is a manufacturer defect.…”
2024-09-07 · Wheels“no fix for recall that originated in 2022…”
2024-08-22 · Wheels“recall 22v482 pending since sept 2022, still no repair available. tires pose a safety risk.…”
2024-08-21 · Tires“the contact owns a 2018 mercedes-benz metris. the contact received notification of nhtsa campaign number: 22v482000 (tires); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed th…”
2024-08-13 · Wheels“the tire recall 22v482 has been pending since september 2022, and there is no remedy available to date. the manufacturer has not resolved this in a timely manner - it has been 23 months!…”
2024-08-05 · Unknown Or Other“overloading over time could cause excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. an authorized mercedes-benz metris dealer will replace the tire information label on the b-pillar and fuel filler door. dealers will also check the tires on the vehicle to verify that they are the correctly…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.