2017 Keystone Raptor problems, complaints & recalls
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Tires 2017-05-12 · campaign 17V316000 · 39 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2017-2018 Raptor fifth-wheel recreational trailers, model 428SP. The affected trailers have tires that may contact the outriggers.
Risk: Tire contact with the outriggers may result in tire damage, possibly causing a loss of control, increasing the risk of a crash.
Fix: Keystone has notified owners, and dealers will cut a notch in the bottom side of the outriggers located above the tires on the door side of the unit, free of charge. The recall began on May 18, 2017. Owners may contact Keystone Customer Service at 1-866-425-4369. Keystone's number for this recall is 17-287.
Structure:body:door:hinge And Attachments 2016-12-16 · campaign 16V908000 · 1,608 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
Fix: Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-274.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Equipment Adaptive/Mobility 2017-05-05 · 17 2832 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 17-283 for the cardboard removal.
Equipment:other:owners/Service/Other Manual 2017-05-05 · 17 2831 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 17-283 for the cardboard removal.
Equipment:recreational Vehicle/Trailer:lpg Systems:furnace 2017-05-05 · 17 2833 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 17-283. it has been determined some 2017 raptor and carbon models were built without removing a piece of cardboard temporarily used as protection for the return section of the furnace during the manufacturing process. the cardboard protection needs to be
What owners report
2025-05-12 · Unknown Or Other · 🔥 fire“upon attempting to leave campground at approximately 10am on april 19, 2025, unplugged electrical from rv and switched over to gas. the norcold refrigerator caught fire within minutes of the switch over (apparently in the amount of time it took the gas to travel from the tanks to the fridge). fortunately, i was able to disconnect the gas hoses from…”
2023-06-23 · Unknown Or Other“on or around 7/02/2022, while on a trip out to the black hills, during a stop i noticed a crack had formed in the side wall of the keystone coach. after some investigation, this appears to be a known issues with keystone fifth wheels as indicated by the keystone ksb -180328 sidewall crack repair instructions. over the past year, i have had varyin…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.