2024 Keystone Raptor problems, complaints & recalls
Safety recalls (1)
Structure:body:step/Ladder 2025-05-15 · campaign 25V321000 · 248 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Risk: Steps that detach while in use increase the risk of injury.
Fix: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-09-05 · 24-457 · Service Campaign
it has been determined that the incorrect gauge positive battery cable may have been used from the battery to the inverter disconnect. the correct battery cable needs to be installed. this was only on units that have the 400i solar package also known as the solarflex discover.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.