2025 Keystone Raptor problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer 2026-01-21 · campaign 26V026000 · 1,081 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2025-2026 Fuzion, Raptor, Redwood, and 2024-2026 Voltage travel trailers. The ramp door may break away from the door frame while loading or unloading vehicles.
Risk: A ramp door that breaks during use increases the risk of injury.
Fix: Dealers will install additional support brackets, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 26-478. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 13, 2026.
Fuel System, Other:delivery:hoses, Lines/Piping, And Fittings 2025-06-23 · campaign 25V383000 · 424 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2025 Fuzion and Raptor toy hauler recreational trailers. The generator's fuel and vapor hoses may have been reversed during installation.
Risk: Incorrectly connected hoses can feed fuel into the incorrect side of the carburetor, increasing the risk of a fire.
Fix: Dealers will correct the hose placement, free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact 1-866-425-4369. Keystone's number for this recall is 25-471.
Structure:body:step/Ladder 2025-06-23 · campaign 25V384000 · 491 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
Risk: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
Fix: Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-09-05 · 24-457 · Service Campaign
it has been determined that the incorrect gauge positive battery cable may have been used from the battery to the inverter disconnect. the correct battery cable needs to be installed. this was only on units that have the 400i solar package also known as the solarflex discover.
What owners report
2026-07-24 · Structure:body · 1,000 mi“the contact owns a 2025 keystone raptor rv. the contact stated that while driving approximately 50 mph, the rear passenger’s side top 14-foot awning suddenly detached from the rv, landing on the side of the road. the rv was not taken to the dealer. the manufacturer was informed of the failure. the manufacturer provided a new awning and an installer…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.