2017 Lexus Rx350 problems, complaints & recalls
Most-reported problem areas: Service Brakes (8) · Fuel/Propulsion System (8) · Vehicle Speed Control (5)
🧭 Reliability snapshot
Compared against other Lexus Rx350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
39 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service Brakes, Hydraulic:power Assist:vacuum 2018-04-03 · campaign 18V211000 · 6,046 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Risk: A sudden loss of braking assist can increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Service bulletins (165)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-05-15 · Bulletin · Service Bulletin/Repair Instructions
spoc: effective immediately, lexus is issuing a stop sale on part numbers 85212-yzz2l-lx & 85212-yzz2m-lx, which may have a quality concern relating to a missing kit component (mispack). lexus is requesting the return of all dealer inventory of these parts to your facing pdc for credit and inspectio
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Back Over Prevention 2023-02-02 · LSB000323 · Service Bulletin/Repair Instructions
tsb: some 2016 ? 2022 model year rx 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. countermeasure parts are available to reduce the droning noise. follow the repair procedure in this bulletin to address this condition.
Engine And Engine Cooling 2023-02-02 · LSB000318 · Service Bulletin/Repair Instructions
obsolete notice february 02, 2023: this bulletin is now obsolete. please see l-sb-0003-23.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Showing the 6 most recent of 165 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-03-21 · Service Brakes, Hydraulic · 25,800 mi“the contact owns a 2017 lexus rx350. the contact stated that upon a cold start, an abnormal knocking sound was coming from the right side of the engine without warning. the contact stated that the knocking noise became louder upon shifting gear but would cease once the engine was warmed up. the contact also noted that the brake pedal was firm while…”
2022-11-14 · Service Brakes, Hydraulic · 24,000 mi“the contact owns a 2017 lexus rx350. the contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. the contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be replaced. upon investigation, the contact discovered nhtsa…”
2021-11-29 · Visibility:sun/Moon Roof Assembly · 58,910 mi“the contact owns a 2017 lexus rx350. the contact stated that while driving approximately 60 mph, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. the contact indicated that no object had struck the sunroof to cause the glass to shatter. no injuries were reported. the vehicle was take…”
2021-11-02 · Fuel System, Gasoline“the contact owns a 2017 lexus rx350. the contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. the contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. upon investigation,…”
2021-10-29 · Fuel System, Gasoline · 19,000 mi“the contact owns a 2017 lexus rx-350. the contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. the contact experienced severe headaches and a numbing, sour tongue sensation after the failure. the contact had replaced over 12 cabin filters and had the vehicle detailed where the …”
2021-04-03 · Unknown Or Other · 57,000 mi“i when to a car wash facility and the ics sensor when crazy!!! (flashing the warning light). now my car giving me a ics malfunction. the automatic braking don't work and the parking assistance neither. i believe this is a manufacturing problem due same car model and year experience the same but it has different vin so there is not a recall for my v…”
2021-02-01 · Fuel/Propulsion System · 32,000 mi“when flooring the accelerator it hesitates and bucks…”
2021-01-11 · Air Bags · 34,700 mi · 💥 crash“the airbags did not deploy. there was no recall either. i don't know if there is an issue or not but i would hate to see someone get hurt because airbags did not deploy see photo of damage. have pictures but size problem didn't know how to reduce size…”
2021-01-06 · Fuel/Propulsion System · 32,000 mi“driving on highway, my vehicle stalled when i hit gas pedal, then it resumed normal speed. this has happen many times, but seems to be more noticeable now. i don't feel safe driving this vehicle …”
2020-08-31 · Fuel/Propulsion System · 29,500 mi“vehicle experienced rough transmission mostly between gear number 2 and 3 after take off. vehicle stalled around rpm 1200 - 1500 during normal drive at highway, then suddenly shifted forward with excessive force. encountered very dangerous situations on highway on my recent trip. i almost hit the vehicle at the front for a few times due to consiste…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.