2023 Lexus Rx350 problems, complaints & recalls
Most-reported problem areas: Visibility:sun/Moon Roof Assembly (1) · Structure:body (1) · Air Bags (1)
🧭 Reliability snapshot
Compared against other Lexus Rx350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Air Bags:frontal:driver Clockspring/Spiral Cassette 2023-07-12 · campaign 23V480000 · 152,927 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirem
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2023-05-25 · 23LD03-2 · Service Bulletin/Repair Instructions
ti: technical instructions for limited service campaign 23ld03 dcm replacement certain 2023 model year rx350 certain 2023 model year rx350h certain 2023 model year rx500h
Equipment:electrical 2023-05-25 · 23LD03 · Service Bulletin/Repair Instructions
rl: the subject vehicles are equipped with a data communication module (dcm) which supports the use of connected service utilities such as roadside assistance, automatic collision notification, and emergency assistance (sos). these connected services are available as a free trial subscription when t
Equipment:electrical 2023-05-25 · 23LD03-1 · Service Bulletin/Repair Instructions
dp: the subject vehicles are equipped with a data communication module (dcm) which supports the use of connected service utilities such as roadside assistance, automatic collision notification, and emergency assistance (sos). these connected services are available as a free trial subscription when t
Equipment:other:owners/Service/Other Manual 2023-05-15 · Bulletin · Service Bulletin/Repair Instructions
spoc: effective immediately, lexus is issuing a stop sale on part numbers 85212-yzz2l-lx & 85212-yzz2m-lx, which may have a quality concern relating to a missing kit component (mispack). lexus is requesting the return of all dealer inventory of these parts to your facing pdc for credit and inspectio
Equipment:electrical 2023-05-01 · L-TT-0323-23 · Service Bulletin/Repair Instructions
tt: when setting up the lexus interface (21mm) user profile, if the qr code is not working please use the following recommendations
Steering 2023-03-15 · L-SB-0021-23 · Service Bulletin/Repair Instructions
tsb: some 2022 ? 2023 model year lexus vehicles may require the download and installation of vehicle specific software or configuration software when the electronic control unit (ecu) is replaced. techstream software has been modified to indicate when configuration software is required. a new config
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-07-08 · Unknown Or Other“1) bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. bluetooth device (cell phone) has been checked but continues. another service inspection is scheduled. 2) problem has been reproduced & confirmed by dealer. 3) messages appear on the display/dashboa…”
2023-06-12 · Air Bags · 26,000 mi · 💥 crash“the contact owns a 2023 lexus rx 350h. the contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. this caused the contact's vehicle to t-bone the corner of their vehicle. the front passenger side fender had been damaged causing the d…”
2023-05-18 · Structure:body“my newly bought and delivered 2023 lexus rx350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch ip panel. you can literally see the separation and sagging of the trim.…”
2023-04-18 · Visibility:sun/Moon Roof Assembly · 3,000 mi“the contact owns a 2023 lexus rx350. the contact stated while driving approximately 60 mph, the sunroof suddenly fractured without impact. the vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. the vehicle had not been repaired. the manufacturer was made aware of the f…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.