2019 Lexus Rx350 problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (12) · Fuel System, Gasoline (7) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Lexus Rx350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap 2021-02-03 · campaign 21V043000 · 1,081 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Risk: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Fix: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service bulletins (112)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-05-15 · Bulletin · Service Bulletin/Repair Instructions
spoc: effective immediately, lexus is issuing a stop sale on part numbers 85212-yzz2l-lx & 85212-yzz2m-lx, which may have a quality concern relating to a missing kit component (mispack). lexus is requesting the return of all dealer inventory of these parts to your facing pdc for credit and inspectio
Equipment:electrical:navigational System(Global Positioning System) 2023-02-14 · LSB000723 · Service Bulletin/Repair Instructions
tsb: some 2020 ? 2022 model year vehicles equipped with 17cy+ panasonic audio (versions less than 1226) and navigation (versions less than 1225 or 1245 with 20 teammate) may exhibit one or more of the following conditions: ?navigation reset while entering a destination. ?voice command does not recog
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Back Over Prevention 2023-02-02 · LSB000323 · Service Bulletin/Repair Instructions
tsb: some 2016 ? 2022 model year rx 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. countermeasure parts are available to reduce the droning noise. follow the repair procedure in this bulletin to address this condition.
Engine And Engine Cooling 2023-02-02 · LSB000318 · Service Bulletin/Repair Instructions
obsolete notice february 02, 2023: this bulletin is now obsolete. please see l-sb-0003-23.
Showing the 6 most recent of 112 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-07-16 · Vehicle Speed Control · 21,000 mi · 💥 crash“the contact owns a 2019 lexus rx350. the contact stated while parking the vehicle in a parking space, as he disengaged the brake pedal to complete the parking, the vehicle accelerated inadvertently and crashed into the pillar of a building. there were no warning lights illuminated. there were no injuries sustained. the vehicle was towed to a tow lo…”
2021-05-03 · Power Train · 12,500 mi“we took the car in because when the car is cold it does not shift properly. this problem has been happening and getting worse since it was there for a recall on the transmission software. dealer refuses to acknowledge that there is a problem stating the diagnostic computer shows no error codes, while ignoring the fact when you shift from park to re…”
2020-11-10 · Vehicle Speed Control · 1,800 mi“on a recent 2500 mile trip on 3 separate occasions while on interstate hiways and passing a vehicle the emergency braking system engaged automatically with warning lights and buzzers going off. this occurred with no other vehicles anywhere around for a quarter mile or more. on one occasion it occurred while driving in the right lane and with no ve…”
2020-09-05 · Service Brakes“vehicle vibrates when braking, brake pedal pulsates as well when braking, such decreasing the ability for vehicle to stop appropriately. every 6,000 miles rotors warp badly and need to be changed with normal driving habits. lexus must recall these defective rotors as they could affect the ability for the vehicle to stop…”
2020-07-04 · Power Train · 13,800 mi“while driving, i've been encountering hard gear upshifts and downshifts. i have notified my local lexus dealership and they told me that is normal. this is my 3rd car i bought and the first time i've encountered such an issue. issue usually happens when speeds range between 50-70 mph regardless of weather conditions. this is a safety concern, gi…”
2020-07-04 · Service Brakes · 900 mi“car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. howeve…”
2020-06-15 · Fuel/Propulsion System“leased vehicle was brought to lexus brooklyn, ny dealership for recall issue to be addressed. vehicle is still at the dealership due to recall parts not being available. lexus legal dept. has determined they are unable to offer assistance or buy back of vehicle. *tr…”
2020-06-09 · Fuel/Propulsion System“2019 model lexus r350l are installed with low efficiency "fuel pump system" and this is a recall form the manufacturer. still there is no remedy ?? *tr…”
2020-05-18 · Fuel System, Gasoline“tl* the contact owns a 2019 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact called the lexus of winter park, …”
2020-05-13 · Fuel System, Gasoline · 5,500 mi“tl* the contact owns a 2019 lexus rx350. the contact stated that while driving 35-40 mph, there was abnormally loud sound coming from the vehicle. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. a dealer was not made aware of the failure.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.