2021 Lexus Rx350 problems, complaints & recalls
🧭 Reliability snapshot
Compared against other Lexus Rx350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap 2021-02-03 · campaign 21V043000 · 1,081 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Risk: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Fix: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
Service bulletins (86)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-05-15 · Bulletin · Service Bulletin/Repair Instructions
spoc: effective immediately, lexus is issuing a stop sale on part numbers 85212-yzz2l-lx & 85212-yzz2m-lx, which may have a quality concern relating to a missing kit component (mispack). lexus is requesting the return of all dealer inventory of these parts to your facing pdc for credit and inspectio
Structure:body:door:hinge And Attachments 2023-03-30 · 23LD01_RX 350 TO · Service Bulletin/Repair Instructions
technical instructions for special service campaign 23ld01 tow converter not installed certain 2021 model year rx350
Structure:body:door:hinge And Attachments 2023-03-30 · 23LD01 RX Tow Co · Service Bulletin/Repair Instructions
rl: the involved vehicles equipped with the tow prep packages did not have the tow converter installed
Structure:body:door:hinge And Attachments 2023-03-30 · 23LD01 RX Tow Co · Service Bulletin/Repair Instructions
dp: the involved vehicles equipped with the tow prep package did not have the tow converter installed.
Structure:body:door:hinge And Attachments 2023-03-30 · 23LD01_RX 350 TO · Service Bulletin/Repair Instructions
technical instructions for special service campaign 23ld01 tow converter not installed certain 2021 model year rx350
Structure:body:door:hinge And Attachments 2023-03-30 · 23LD01 RX Tow Co · Service Bulletin/Repair Instructions
rl: the involved vehicles equipped with the tow prep packages did not have the tow converter installed
Showing the 6 most recent of 86 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-12-13 · Unknown Or Other · 60 mi“i was driving home on us highway 82 and my driver side door opened while i was driving. i know the door was completely closed before i began driving. there were no warning lights or audible alarms until the door automatically opened while i was driving.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.