2018 Lexus Rx350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (3) · Fuel/Propulsion System (3) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Lexus Rx350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service bulletins (132)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-05-15 · Bulletin · Service Bulletin/Repair Instructions
spoc: effective immediately, lexus is issuing a stop sale on part numbers 85212-yzz2l-lx & 85212-yzz2m-lx, which may have a quality concern relating to a missing kit component (mispack). lexus is requesting the return of all dealer inventory of these parts to your facing pdc for credit and inspectio
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Back Over Prevention 2023-02-02 · LSB000323 · Service Bulletin/Repair Instructions
tsb: some 2016 ? 2022 model year rx 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. countermeasure parts are available to reduce the droning noise. follow the repair procedure in this bulletin to address this condition.
Engine And Engine Cooling 2023-02-02 · LSB000318 · Service Bulletin/Repair Instructions
obsolete notice february 02, 2023: this bulletin is now obsolete. please see l-sb-0003-23.
Visibility:sun/Moon Roof Assembly 2022-08-01 · L-SB-0033-22 · Service Bulletin/Repair Instructions
tsb: some 2017 ? 2022 model year rx 350 and rx 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. in most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console,
Showing the 6 most recent of 132 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-04-23 · Vehicle Speed Control · 100 mi“when stepping on the gas petal one of three things happen. 1. normal acceleration which you expect after 60 years of driving and which we obtain from a 2014 lexus rx350 that we own. 2. hesitation of between 1 and 5 seconds before acceleration begins. 3 excessive acceleration ( surg of acceleration much more than expected). this excess accelerat…”
2020-12-02 · Power Train · 12,000 mi“i tried accelerating on the highway (pch in santa monica, ca) while traveling forward at about 45-50 mph, but the vehicle hesitated. this is the forth time there has been a hesitation in acceleration since owning the car, but this time there was a message on my dash. the message stated that there was "an obstruction with the pedal and acceleratio…”
2020-11-06 · Service Brakes · 20,000 mi · 💥 crash“while traveling north on interstate 95 in the middle lane at approximately 60mph after switching into left lane saw brake lights ahead and stepped on brake pedal. heard slight pop sound, brake pedal went immediately to the floor. car did not stop or slow down. swerved to left to avoid directly hitting car in front of me but hit jersey wall and the …”
2020-10-26 · Unknown Or Other · 14,460 mi“bridgestone tires, tx8a ec1, size p235/55r20, are 2 years old with just over 14000 miles, and all tire thread is gone. local tire store tells me that they must be replaced and he suspects manufacturing defects. tires were rotated by lexus at 5000 miles and 10000 miles.…”
2020-10-03 · Visibility/Wiper“my wife was driving down i-75 on a very rainy downpour. she turned on the wipers and the passenger side wipers did not work. she arrived home and took the car the next day to a lexus dealership. the bolts were loose. there should be a fail safe to prevent this from happening. of all the cars we have owned..........this has never happened before.(…”
2020-07-17 · Unknown Or Other“dear customere services, i got a notice for recall fuel pump may fail 1- i make an appoint with lexus of las vegas for a recall on may 06, 2020 later on the lexus of las vegas canceled my an appointment due to the part was not available ' 2- i make another appointment to bring my car for a recall with the same issue after 1 day they send me …”
2020-06-24 · Fuel/Propulsion System · 10,000 mi“car has low pressure fuel pump that if it fails may result in car not running, which could be very dangerous should it happen while on freeway. a recall was issued in january by lexus, and now at the end of june, there is still no fix for the problem. *tr…”
2020-06-11 · Fuel System, Gasoline“tl* the contact owns a 2018 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. nally lexus located at 2750 cobb pkwy se, smyrna, ga 30080 and the manufacturer were made aware of the issue. the contact stated that the manufacturer excee…”
2020-05-24 · Fuel/Propulsion System“nothing yet; this is a precautionary complaint to be notified asap when replacement is available…”
2020-05-22 · Fuel System, Gasoline · 21,500 mi“tl* the contact owns a 2018 lexus rx350. the contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. the contact called keyes lexus (5905 van nuys blvd, van nuys, ca 91401, (818) 538-2990) where it was confirmed that the part was not available. the contact …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.