2018 Jayco Fifth Wheel North Point problems, complaints & recalls
Most-reported problem areas: Suspension (2)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Assembly 2018-06-01 · campaign 18V364000 · 612 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
Risk: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
Fix: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Latches/Locks/Linkages 2019-08-20 · 19-025 · Service Bulletin/Repair Instructions
baggage doors may leaking due to incorrect o-ring installed in handle
What owners report
2021-02-11 · Suspension · 5,000 mi“the driver side tires are making contact with the wheel wells when vehicle is in motion. vehicle is loaded within allowed tolerances. damage has occurred to the wheel wells at this point. there is an active recall for the same issues for the 2017 model year. components are the same between model years. after visiting forum websites this issues is p…”
2021-01-16 · Suspension · 1,000 mi“tires are rubbing on fender well jayco said it's not covered under recall for it because it's a 2018. there a structural crack at bottom left corner of bed room slide showed up day after we bought it jayco said there no warranty on the trailer.*dt*dt*jb*jb…”
2019-10-18 · Unknown Or Other“****note - not enough information. contact consumer**** the trailer has a spring loaded tv lift system with the emergency exit window behind it. my wife is handicapped from cancer with a double mastectomy and is unable to push the tv down into the cabinet to use the emergency window in case of an emergency and she is trapped inside the trailer. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.