2024 Jayco Fifth Wheel North Point problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Tires (1) · Service Brakes (1)
Safety recalls (1)
Equipment:appliance:air Conditioner 2024-11-07 · campaign 24V831000 · 8 vehicles
Defect: Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
Risk: An air conditioner soft start device that overheats increases the risk of a fire.
Fix: Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Owner notification letters were mailed August 18, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.
What owners report
2026-05-20 · Wheels“we bought our 2024 jayco north point 390 cks in jan. of 2024. we have had axle and wheel issues within 6 months of owning the rv. we contacted jayco because we have had 5 wheels crack on our rv, had to replace 6 tires, and recently we had to replace 2 axles. we told jayco about this and that their product has put my family in danger multiple tim…”
2026-01-15 · Tires“gcwr for the rv is 19140 lbs. however, the axel is rated at 7,000 lbs and since there are 2 axels that capacity maxs out at 14,000 lbs. i am experiencing abnormal thread wear. i have requested that jayco correct this but they are not responding to my email.…”
2025-02-26 · Service Brakes“purchased this unit in nov last year and had brake issues. camping world has been good working to fix the issue but dexter tow assist is not working. when other vehicle is attached to the 5th wheel, brakes dont work. hooked my truck to a seismic 5th wheel with tow assist, worked fine. its not working on my unit and i have no brakes. components have…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.