2021 Jayco Fifth Wheel North Point problems, complaints & recalls
Most-reported problem areas: Suspension:rear:axle:non-Powered Axle Assembly (1) · Suspension (1)
Safety recalls (6)
Equipment:other:labels 2025-05-29 · campaign 25V355000 · 69 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Risk: Towing a trailer with incorrect tires increases the risk of a crash.
Fix: Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2022-05-05 · campaign 22V301000 · 838 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.
Tires:tread/Belt 2022-02-01 · campaign 22V046000 · 56 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.
Risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification letters were mailed February 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21T-018.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-02 · campaign 21V685000 · 29,825 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Suspension:rear:axle:spindle 2020-10-29 · campaign 20V665000 · 735 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Risk: If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Fix: Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Structure 2021-08-25 · SRP 21-028 · Service Bulletin/Repair Instructions
standard repair procedure - overhead bunk rail support securement.
Structure 2020-10-30 · 20-024 TSB · Service Bulletin/Repair Instructions
technical service bulletin units shipped with missing support angle at the center and rear leaf spring hangers.
What owners report
2021-10-21 · Suspension · 3,300 mi“the contact owns a 2021 jayco northpoint. the contact stated while inspecting the rv it was discovered that the rear driver’s side tire had experienced balding. after measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. the rv manufacturer and the axle …”
2021-10-21 · Suspension:rear:axle:non-Powered Axle Assembly · 1,000 mi“the contact owns a 2021 jayco northpoint rv. the contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger’s side rear tire inside edge was worn steel belts were showing. the contact had an rv mobile tech replace the tire with the spare. the contact then slowly drove the rv to a local d…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.