2022 Toyota Prius Prime problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Steering (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Toyota Prius Prime model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Hybrid Propulsion System 2021-09-22 · campaign 21V734000 · 8,411 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.
Service bulletins (125)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-01-30 · T-SB-0106-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice january 30, 2026: this bulletin is now obsolete. please see t-sb-0001-26.
Electrical System 2026-01-28 · T-SB-0001-26 · Service Bulletin/Repair Instructions
some 2018 – 2024 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-06-17 · T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Engine 2025-06-13 · T-TT-0784-25 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Showing the 6 most recent of 125 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-06-25 · Hybrid Propulsion System · 12,000 mi“the contact owns a 2022 toyota prius prime. the contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. the contact stated multiple unknown warning lights had been temporarily illuminated. the vehicle was taken to a local dealer however, the cause of the failure could not be determined. upon further inve…”
2023-09-12 · Vehicle Speed Control · 700 mi“the contact owns a 2022 toyota prius prime. the contact stated while driving at approximately 25 mph, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 mph before the contact was able to stop the vehicle by depressing the brake pedal. the contact stated that the failure reoccurred the following day. the cau…”
2023-01-14 · Steering“i don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when i drive the car it pull me to the left and to the right i went to the dealership where i purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. i called …”
2022-09-04 · Vehicle Speed Control“when adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.…”
2022-07-27 · Fuel/Propulsion System · 💥 crash“prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. the vehicle would not stop in motion. based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was …”
2022-07-11 · Service Brakes · 💥 crash“on june 28, 2022 at around 20:10 pm, while on vacation at a resort in the laurentian mountains in quebec, canada, i went down to charge the car at the only charging station at the resort. it was being used, so i returned to our cabin in the d building. as i approached the building, i pulled up to clear a car so that i could park beside it. i slowed…”
2022-05-15 · Forward Collision Avoidance: Warnings · 💥 crash“the vehicle went into drive from neutral after being placed on a moving track (car wash). the forward collision system activated and the automatic brake deployed when the vehicle sensed moving parts in the car wash. from there, the car automatically went out of neutral and into drive with no action from the driver. the vehicle drove forward and str…”
2021-11-19 · Unknown Or Other“unable to heat cabin or ac remotely - see screenshots …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.