2024 Toyota Prius Prime problems, complaints & recalls
Most-reported problem areas: Electrical System (3) · Wheels (1) · Visibility:windshield Wiper/Washer (1)
🧭 Reliability snapshot
Compared against other Toyota Prius Prime model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System:wiring:switches/Knobs/Buttons 2026-01-28 · campaign 26V049000 · 141,286 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Equipment:other:labels 2024-07-23 · campaign 24V548000 · 33,848 vehicles
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Electrical System:wiring:switches/Knobs/Buttons 2024-04-17 · campaign 24V274000 · 55,690 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Service bulletins (98)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-08 · 26TC01 · Service Bulletin/Repair Instructions
technical instructions for special service campaign 26tc01 power distribution box certain 2024 – 2025 model year prius 2024 model year prius phv
Electrical System 2026-09-08 · 26TC01 · Service Campaign
an electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. overtime, this can cause the rear window defogger to become inoperable, which could reduce visibility through the rear window when moisture or condensation is present
Engine 2026-02-27 · T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-06-17 · T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Engine 2025-06-13 · T-TT-0784-25 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-12 · Wheels“the design and engineering of this vehicle is defective. all of the vehicles on the road need to be recalled. the outside an inside edges of the tire wear at an extreme rate which will result entire failure, collision, and eventually fatalities. i own two 2024 prius prime xle premiums, and i have read online and everyone is having this problem. the…”
2026-10-08 · Electrical System · 22,233 mi · 💥 crash“the contact owned a 2024 toyota prius prime. the contact stated that while driving 20 mph with cruise control engaged, while depressing the brake pedal, the vehicle accelerated. the vehicle crashed into the rear bumper of the vehicle ahead. the air bags deployed and the vehicle was deemed a total loss. the contact was seated in the driver’s seat an…”
2026-10-04 · Unknown Or Other · 💥 crash“i was driving the vehicle at less than 15 miles in wickham park on oct. 1, 2026. as i slowly turned right into a parking lot, the vehicle suddenly picked up speed, and crashed into a big tree near the parking lot. the airbag was activated, and the front end of the vehicle was severely damaged. luckily, no one was injured from the accident, but t…”
2026-09-17 · Unknown Or Other“incident: on sept 12, 2026, my 2024 toyota prius prime continued moving forward after i pressed the park button, causing a collision with my condo garage wall. this was unintended vehicle movement after park engagement. the vehicle uses a push‑button, shift‑by‑wire park system, so any electronic malfunction can affect its ability to remain stationa…”
2026-06-05 · Steering · 35,981 mi · 💥 crash“the contact owned a 2024 toyota prius prime phev. the contact stated that while driving at 40 mph, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at approximately 50 mph. the contact stated that during the impact, the steering wheel detached and hit the driver's body. the air …”
2026-03-11 · Tires“this is a 2024 toyota prius prime lease in february 2024. i went to our trusted local car shop for our annual inspection, and was told that we need to replace all four tires and we’re just passed 24,000 miles on our odometer. we are two seniors living in new york state and we only drive on paved roads. we believe this is a failure both of toyota an…”
2026-02-11 · Unknown Or Other“although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the u.s. this issue only affects 2023-2026my prius and prius prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. other…”
2025-10-09 · Visibility/Wiper“top of side mirrors melt and warped in hot weather. it popped off while driving at freeway speeds into traffic.…”
2025-06-09 · Electrical System“since nov 23, 2024 i have had three occasions where the 12 volt battery for the ice has depleted leaving me stranded. the only indication of the problem is the car will not start. in my last incident i had to charge the battery (disconnected from the car) but inadvertently closed the hatch. since the car uses electronic locks the only way to open t…”
2025-06-04 · Visibility:windshield Wiper/Washer · 3,500 mi“the contact owns a 2024 toyota prius prime. the contact stated while driving 65 mph, the windshield washer and wipers failed to function as intended. the contact drove the vehicle to the shoulder of the road and physically removed mud from the front windshield. the contact stated that an oversized truck hauling mud splashed the vehicle and mud land…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.