2008 Keystone Raptor problems, complaints & recalls
Most-reported problem areas: Suspension:front:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle (1) · Suspension (1) · Equipment Adaptive/Mobility (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:electrical 2017-09-25 · campaign 17V597000 · 97 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2008-2009 Raptor recreational vehicles, models 3110 and 3018, equipped with IOTA ITS-50R transfer switches. These transfer switches may fail when exposed to elevated electrical loads in higher ambient temperatures.
Risk: If the transfer switch fails, it can increase the risk of a fire.
Fix: Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The recall began on November 1, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-301.
Electrical System 2015-09-04 · campaign 15V561000 · 3,585 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Fix: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Tires 2013-03-18 · 13-190 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 13-190 for the units to inspect the propane line for the door side kitchen slide out to verify it is properly positioned and add a plate to prevent contact with the tire.
Tires 2013-03-12 · 13-190 · Service Bulletin/Repair Instructions
this communication is the keystone website posting for advisory 13-190 for the units to inspect the propane line for the door side kitchen slide out to verify it is properly positioned and add a plate to prevent contact with the tire.
Tires 2013-03-12 · 13-190 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 13-190 for the units to inspect the propane line for the door side kitchen slide out to verify it is properly positioned and add a plate to prevent contact with the tire.
Tires 2013-03-08 · 13-190 · Service Bulletin/Repair Instructions
this advisory 13-190 involves 2007 - 2009 raptor 3712ts units to inspect the propane line for the door side kitchen slide out to verify it is properly positioned and add a plate to prevent contact with the tire.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2013-02-20 · SA-13-190 · Service Bulletin/Repair Instructions
keystone rv: see document search button for owner letter. information regarding propane line inspection for side door of kitchen slide out and add plate to prevent contact with tire, if not properly positioned. models 2007-2009 raptor 3712ts fifth wheels. *pe
What owners report
2012-12-06 · Equipment“tl* the contact owns a 2008 keystone raptor trailer. the contact stated that an odor of propane fuel was inside the vehicle. upon inspection, it was found that the propane line was damaged by constant contact with the tire, which caused it to leak. the manufacturer was contacted about the failure and informed the contact that the vehicle was not in…”
2010-09-05 · Equipment Adaptive/Mobility · 8,000 mi“in 2008 i purchased a new 2008 38 ft. raptor 3612 ds toy hauler fifth wheel travel trailer, manufactured by keystone rv. in august of 2010 i was traveling across country and at some point along the journey my full 110 gallon water tank fell out of the trailer as i was going down the highway. as this trailer is large and long, i did not feel the tan…”
2010-08-02 · Suspension:front:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle · 5 mi“tl* the contact owns a 2008 keystone raptor rv. the contact stated the leaf spring center bolt was fracturing and causing the axle to slide. when the failure would occur, the wheels would drag the ground and one tire would be one inch from the other tire and the other tires would be six to seven inches apart as a result of the failure. the vehicle …”
2009-01-29 · Suspension“2008 keystone raptor 3600rl has safety problems with the rockers, hardware, and axles. *nj the consumer believed the rockers, hardware and axles were too lightweight to carry a load that was being put onto them. the consumer stated he noticed the rear tire was bald and another tire was severely worn. the consumer checked to make sure there were …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.