2009 Chevrolet Silverado 3500 problems, complaints & recalls
Most-reported problem areas: Air Bags (3) · Service Brakes, Hydraulic (1) · Seat Belts (1)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V050000 · 2,641,272 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V052000 · 557,023 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylv
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-878
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V053000 · 692,526 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. G
Equipment 2018-04-26 · campaign 18V267000 · 6,154 vehicles
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally,
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Electrical System 2014-07-02 · campaign 14V407000 · 9,371 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Electrical System 2010-06-04 · campaign 10V240000 · 1,365,070 vehicles
Defect: GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE P
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Fix: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT
Service bulletins (488)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-16 · PIT4506J · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician that some owners of heavy duty trucks and utilities may ask if they can lower their tire pressures. tire pressures being set to the "tire and loading label" will ensure the safe handling and ride characteristics of the
Unknown Or Other 2025-09-09 · 13598 · Other
new vehicle monitoring programs section in ivh
Unknown Or Other 2025-08-07 · PIC5650M · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. technician may find diagnostic trouble codes b3055, b3060, b3935, c0750, c0755, c0760, c0765, and/o
Unknown Or Other 2025-07-31 · PIT5161L · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. dealer should communicate to the customer this condition is a normal operating characteristic
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-05-30 · PIT5074R · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about the use of j-35616-64b and mini 50 terminal test probe, replacement terminals, and terminated leads.
Showing the 6 most recent of 488 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-07-12 · Air Bags“takata recall. the contact owns a 2009 chevrolet silverado 3500. the contact received a recall notice for nhtsa campaign number 21v050000 (air bags) however, upon contacting the dealer, he was informed that the remedy may cause the dashboard to crack. the contact was then informed that he had to sign a waiver to ensure that the dealer would not be …”
2019-09-16 · Seat Belts · 233,000 mi“tl* the contact owns a 2009 chevrolet silverado 3500. while driving 35 mph, the contact heard a noise that sounded like a gunshot. the contact noticed that both seat belt retractors deployed without warning. the contact coasted the vehicle over to the side of the road. the seat belt secured the contact, but he was able to retract the seat belt. the…”
2018-12-07 · Unknown Or Other · 85,000 mi“the dashboard is cracking in several places and i'm afraid that if the airbag is deployed it may send part of the dash into the passenger.…”
2018-01-24 · Engine · 47,655 mi“while driving the vehicle, the engine suffered complete failure due to a sheared camshaft pin. this resulted in loss of control of the vehicle since it would not restart. i narrowly missed having an accident because this happened on a busy main street. i feel this to be a very serious safety issue to which a recall should be required.…”
2016-08-05 · Air Bags“tl* takata recall. the contact owns a 2009 chevrolet silverado 3500. the contact stated that the service air bag warning light illuminated before being notified of nhtsa campaign number: 16v381000 (air bags). the manufacturer was not notified. the failure mileage was not available. vin tool confirms parts not available. …”
2014-08-16 · Unknown Or Other · 40,000 mi“rear passenger door lock does not lock or unlock on 2009 chevy silverado. while driveing the grand kids to school the rear driver side door opened while going around a corner. the grandson did admit that he had his hand on door handle. come to find out that the door lock has failed on this door. we are lucky that we infornce the seatbelt rules or t…”
2012-11-09 · Air Bags · 💥 crash“railroad hyrail vehicle equipped, after market, with hyrail wheel assemblies which allow the vehicle to operate on railroad tracks. once hyrail (flanged) wheels are retracted, the vehicle is operated over the highways and public roads like any other vehicle. on 10/9/12 near fairview, paa railroad employee was operating vehicle on the railroad track…”
2011-05-18 · Service Brakes, Hydraulic · 6,000 mi“tl*the contact owns a 2009 chevrolet silverado 3500. the contact stated the brakes were very spongy when he depressed them and they extended to the floor. he had to apply extreme pressure before he could stop the vehicle. the vehicle was taken to the dealer who informed him that the brakes were functioning normally and he had to use more pressure w…”
2010-10-13 · Electrical System · 6,100 mi · 🔥 fire“2009 chevrolet silverado truck had a fire in the dash board on the passenger side while the truck was parked and in the off position. the fire was on the top section of the dash over the passenger airbag area. *tr…”
2010-07-16 · Engine And Engine Cooling:engine · 76,000 mi“tl* the contact owns a 2009 chevrolet silverado 3500. the contact stated when driving at 40 mph and pulling a 40 foot trailer load, the vehicle would stall without warning. the dealer was unable to duplicate the failure and did not provide a remedy for the failure. the failure recurred. the vehicle was taken to the dealer four times in relation to …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.