2024 Chevrolet Silverado 3500 problems, complaints & recalls
Most-reported problem areas: Power Train (14) · Service Brakes (9) · Electrical System: Integrated Trailer Brake Control (5)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Latches/Locks/Linkages:tailgate:latch 2024-11-26 · campaign 24V894000 · 131,231 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/Locks/Linkages:tailgate:latch 2024-02-01 · campaign 24V060000 · 570,434 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering 2023-08-03 · campaign 23V549000 · 3,893 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Service bulletins (818)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-17 · PIC6602Y · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers steps to follow to obtain an iok radio.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-21 · PIT6549 · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with a service column lock message and dtc u3000. engineering is working on the issue and in the meantime dealerships are to reset/clear the dtc and perform four sleep cycles to verify the dtc does not return.
Showing the 6 most recent of 818 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-06 · Tires:tread/Belt“while towing a 24-foot spartan enclosed racing trailer carrying a bandolero race car and related equipment on [xxx], i began to feel a slight vibration from the vehicle or trailer. at first, i believed the vibration may have been caused by the road surface, but it steadily intensified. i slowed the truck to approximately 50 mph and activated my haz…”
2026-10-03 · Tires:tread/Belt“lt235/80r17 i had the inside dual tire separate and blow out causing damage to my vehicle i was pulling a trailer on interstate and took a bit to find a place to safely get off highway i contacted kenda per my tire shop instructions they wanted me to send them the tire which i sent what was left of it and they came back denying the claim said i dr…”
2026-09-08 · Power Train“the engine cooler has a know defect that gm has put out service bulletins for. the engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. gm wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. gm is aware of the problem and there sh…”
2026-08-14 · Lane Departure: Blind Spot Detection“the infotainment/control module in my 2024 silverado 3500hd failed unexpectedly while i was traveling cross-country. the module is available for inspection upon request. prior to the failure, i did not receive any warning lamps or messages. when the system failed, i lost access to multiple camera systems integrated into the vehicle, including backu…”
2026-07-07 · Power Train · 💥 crash“moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.…”
2026-07-02 · Power Train“transmission has shifting issues (hard shifts) . vehicle is available for inspection upon request. safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. vehicle is scheduled for inspection however the dealer is very backlogged. …”
2026-06-15 · Electrical System“i was driving down the xxx expressway sunday, xxx, with my children in my vehicle. this is a very heavily traveled highway in [xxx] with heavy traffic. my 2024 chevy silverado 3500 diesel hd truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. fortunately i was able to "roll into" the emergency lane while mus…”
2026-04-23 · Service Brakes“leaking break fluid on my feet with sponge breaks dealer absolutely no help …”
2026-03-31 · Service Brakes“trailer brakes and lights come and go. i start with having everything then loose brakes and lights when i’m driving. this is apparently a known issue that they have a fix for but i have never received anything about a recall.…”
2026-03-30 · Power Train“rear wheel lockup: while driving down the highway pulling a loaded trailer the rear wheels locked up, gm has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designe…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.