AutoDefect IQ

2025 Chevrolet Silverado 3500 problems, complaints & recalls

Most-reported problem areas: Power Train (3) · Service Brakes (2) · Electrical System (2)

🧭 Reliability snapshot

97 /100
✓ Typical or better for this model

Compared against other Chevrolet Silverado 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →

12
Complaints
1
Recalls
374
Service bulletins
0
Crashes reported
2
Fires reported
0
Deaths

Safety recalls (1)

Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2026-03-05 · campaign 26V129000 · 11,807 vehicles

Defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.

Risk: An engine stall increases the risk of a crash.

Fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Service bulletins (374)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2026-10-17 · PIC6602Y · Service Bulletin/Repair Instructions

this preliminary information communicates to dealers steps to follow to obtain an iok radio.

Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions

this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.

Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions

this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.

Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions

this preliminary information communicates to dealers a procedure to reset the radio.

Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions

this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.

Unknown Or Other 2026-09-21 · PIT6549 · Service Bulletin/Repair Instructions

this preliminary information communicates an issue with a service column lock message and dtc u3000. engineering is working on the issue and in the meantime dealerships are to reset/clear the dtc and perform four sleep cycles to verify the dtc does not return.

Showing the 6 most recent of 374 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-06-19 · Power Train

“we were pulling a 5th wheel camper on the highway at 62 mph. we experienced a series of sudden breaking sensations. engine rpms did not change during these events. we had been traveling for 45 minutes and decided to cancel our camping trip and return home because we were afraid of getting stranded away from home. the sensation felt like a sudde…”

2026-05-18 · Electrical System

“the infotainment system regularly stops producing audio. this applies to all audio, including turn signal, navigation, radio and apple carplay. yes, it's available to inspection. while it's not a huge safety concern, there have been a couple times it's quite working, and i was very distracted by the audio cutting in and out. a few times i've dr…”

2026-05-07 · Service Brakes · 🔥 fire

“this truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. the truck had 4,000 miles on it. when it completed the regen, we shut the truck off. within 15 minutes the truck was fully engulfed in flames. a fire investigator looked at it and determined the fire started in the engine …”

2026-04-14 · Visibility/Wiper

“on april 13, 2026, i experienced two safety-related malfunctions while driving my 2025 chevrolet silverado 3500 ltz on a two-lane highway in light rain. at approximately 6:24:05 pm, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. at approx…”

2026-02-19 · Power Train · 🔥 fire

“the vehicle was driven to a job site in gowanda ny. the computer indicated it neede to clean the exhaust filter. the truck was parked in an open area on a blacktop parking area. the truck finished a regen approximately 30 minutes later. the vehicle was shut down and left unattended. approx 30 minutes later, the driver, heard noises, came around a…”

2026-02-18 · Engine

“>exhaust fumes are returned back in to the cab of the truck. >exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. short-term exposure leads to dizziness, headaches, and nausea, while lo…”

2025-09-23 · Trailer Hitches · 1,500 mi

“the contact owns a 2025 chevrolet silverado 3500. the contact stated that while driving at various speeds and towing a trailer or an rv, the brake pedal was depressed, and the trailer brake failed to engage. the contact stated there was no warning light illuminated. the contact stated that the failure was intermittent. the contact stated that the m…”

2025-07-02 · Unknown Or Other

“we were towing our 2025 brinkley z3100 fifth wheel and had a complete loss of trailer brakes with no warning or notification during a trip to and from the tennessee mountains from florida. had we not noticed the poor stopping ability it would have been an issue on any downhill grades as the trailer is in excess of 14,000 lbs. we stopped disconnecte…”

2025-04-10 · Power Train

“valve body failure. truck is 6 months old. just hit 37000 miles. engine brake disengaged, check engine light, trailering option disabled, and would not shift out of 1st gear. towed to dealership to be told valve body failed. replacement part has been ordered and no eta on availability. gm might need to buy my truck back!…”

2025-03-29 · Structure:body

“roof flex under certain conditions car wash loud banging and movement of roof lining loud bang at pavement or bridge approaches. dealer has inspected and verified with same model. gm does not recognize problem and has no fix,vehicles with sunroof have know problem because of reinforcement of roof …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Chevrolet Silverado 3500 years