2023 Chevrolet Silverado 3500 problems, complaints & recalls
Most-reported problem areas: Power Train (8) · Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) (1) · Power Train:automatic Transmission (1)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Latches/Locks/Linkages:tailgate:latch 2024-02-01 · campaign 24V060000 · 570,434 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Service bulletins (745)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-08-20 · PIC6551C · Service Bulletin/Repair Instructions
this preliminary information communicates to dealer to perform a mec reset for wireless projection issues
Showing the 6 most recent of 745 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-03 · Power Train“transmission. currently at bill roberts chevrolet located in bolivar, mo. 65613. hauling a fifth wheel camper, when the truck nearly came to a stop on it's own while going down a highway. we called the dealership whom suggested we take the truck to an o'reillys auto parts so they could run a diagnostics, then call the dealership back for further …”
2026-07-08 · Latches/Locks/Linkages:tailgate:latch · 18,000 mi“the contact owns a 2023 chevrolet silverado 3500. the contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. the vehicle was taken to the dealer but was not diagnosed or repaired. the dealer confirmed that the failure was related to nhtsa campaign number: 24v060000 (latches/locks/linkages); how…”
2026-06-27 · Power Train“the valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise i have it replaced and is still not working correctly gm knows there is a problem with the 10 speed transmissions i have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years it is doing the same thing as th…”
2026-06-03 · Power Train“engine started running extremely rough shaking vehicle. various warning lights lit up. took vehicle to dealer and was told that i need a new duramax engine because the cylinders are scored. vehicle has about 58k miles it has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. it is my only work vehicle and n…”
2025-08-10 · Power Train“driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the check engine light came on and vehicle went into limp mode. dealer confirmed transmission valve body issue. same problem as recalled on earlier model year vehicles. seems like 2023-2025 vehicles should be added to the original recall to ensure support and …”
2025-06-17 · Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm)“reduced power transmission module defective.…”
2025-06-11 · Electrical System“i have been experiencing the "shift to park" issue that gm vehicles have been experiencing. my 2320 chevrolet silverado 3500hd high country is not on the recall for this issue, and i have approached my local dealer about it. i have not been able to fully addressed that issue yet, because i am dealing with a failed transmission valve body that is co…”
2025-06-02 · Power Train“transmission shifting hard while pulling lawn trailer. truck goes into limp mode, exhaust brake shuts off, and check engine light comes on p0747. dealer said bad valve body which could have damaged transmission. no parts in sight. known gm issue bot my 2023 3500hd is not covered in recall????…”
2025-05-02 · Power Train:automatic Transmission“transmission unexpectedly down shifted hard. vehicle had to be towed- high rpm/low speed/high transmission temps. dealer stated this is a known problem with this transmission - control valve body. transmission down shifted hard causing rear tires to chirp. force on down shift was intense at 25mph. it was so intense my wife and i thought our vehicl…”
2025-05-01 · Fuel/Propulsion System“the 2023 chevy high country diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. i've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on march 28, 2025 i was driving in sd and the truck just failed all the suddenly. the information stated to shift to neutral and restart which i did. the truck never s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.