2019 Chevrolet Silverado 3500 problems, complaints & recalls
Most-reported problem areas: Power Train (4) · Service Brakes (3) · Vehicle Speed Control (2)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (7)
Air Bags 2026-05-21 · campaign 26V325000 · 4,315 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Fix: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.
Air Bags 2026-03-19 · campaign 26V166000 · 2,819 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Fix: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Air Bags 2025-06-26 · campaign 25V432000 · 1,658 vehicles
Defect: General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.
Air Bags:side/Window:curtain:inflator 2024-10-10 · campaign 24V756000 · 2,061 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
Fuel System, Diesel:storage:tank Assembly 2023-02-02 · campaign 23V047000 · 22,132 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030
Equipment:electrical:engine Block Heater 2021-07-01 · campaign 21V496000 · 338,020 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. In
Engine 2019-04-25 · campaign 19V328000 · 318,374 vehicles
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Service bulletins (708)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIP6133 · Service Bulletin/Repair Instructions
this pi was created to help address the correct repair regarding a low coolant message on the dic
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-08-27 · PIP6127A · Service Bulletin/Repair Instructions
this document assists gm dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. the torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-na-148 before requesting a part through pqc.
Unknown Or Other 2026-07-23 · PIT5680B · Service Bulletin/Repair Instructions
this pi provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Showing the 6 most recent of 708 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-15 · Vehicle Speed Control“see attached document for complaint.…”
2026-05-29 · Engine And Engine Cooling:exhaust System · 60,000 mi“the contact owns a 2019 chevrolet silverado. the contact stated that on several occasions at various speeds, the contact observed an exhaust odor coming into the cabin of the vehicle from the vents. the vehicle was taken to two dealers where the failure was not able to be replicated. the manufacturer was notified of the failure. the failure mileage…”
2026-03-05 · Power Train“very hard downshift of transmission caused rear wheels to break traction on icy road. vehicle slid sideways across the road nearly going over the edge of a steep downgrade.…”
2026-02-03 · Fuel/Propulsion System“def pump and heater module had burned terminals. this caused failure to the def pump and heater module. this was the second instance of this happening on this truck in roughly 40,000 miles. burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. failure of this system forces a drop in speed a…”
2025-10-29 · Engine“there is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (fb group for owners of 17-19 l5p gmc diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding f…”
2025-10-22 · Vehicle Speed Control“driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. gm is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) this needs to be a recall before someone is killed or injured ( wheels locking up at hiway…”
2025-08-27 · Air Bags · 63,000 mi · 💥 crash“the contact, who owns a 2019 chevrolet silverado 3500, reported an incident that occurred while driving at approximately 35 mph. a semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. despite the impact, no airbags were deployed. the collision ex…”
2025-07-31 · Service Brakes“1st incident: when driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily i was in a 60 miles an hour zone so i had to just let the vehicle come to a gravity stop. to turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and o…”
2025-01-26 · Engine“i continually receive a “low coolant “ warning on my dash. while the truck was under warranty, the dealership replaced the coolant reservoir which contains the coolant level sensor. now that my vehicle is no longer under warranty they refuse to fix the problem unless i pay for it. the dealership has refused to acknowledge that there is a problem…”
2024-12-27 · Unknown Or Other“known recall. heating elements on the rear windows cause the window to explode. they said they remedied the recall in 2020 but it just happened when my husband started driving out of the driveway after remote start and warming the car. if a child or pet would have been in the back seat or he was in traffic, it could have caused harm to others. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.